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16 Jan 2023

Full-Time Volunteer Program Administrator, Maternity cover

The Humane League UK – Posted by The Humane League UK United Kingdom

Job Description

Who we are: 

The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world’s biggest companies, demanding legislation, and empowering others to take action. We’re a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years. Thanks to our targeted approach, our effectiveness in reducing animal suffering and our efficient use of donations, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012. 

THL UK is an equal opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger. We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age or veteran status.

​We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent. 

You can read more about how The Humane League UK is working on Diversity, Equity and Inclusion here.

If you have any questions or concerns regarding accessibility, please contact us via hiring@thehumaneleague.org.uk and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.


The position: 

We are seeking a self-motivated, well organised, collaborative individual with the drive to create progressive change for millions of farmed animals. 

As Volunteer Program Administrator you will be part of a small, high-impact team specialising in organising our volunteers and grassroots activities to achieve change for farmed animals.

​You will report to the Volunteer Program Manager and will be part of the wider Programs team. You will be responsible for providing key administrative support to our volunteer network. From providing ongoing logistical support to facilitate volunteer grassroots activities, through to supporting our volunteer recruitment, you will ensure our volunteers have everything they need to be fully engaged in their role and have as much impact as possible for the animals.  

This is a temporary 12 month maternity cover, full-time position (37.5 hours per week).

if you would like to learn more about the Volunteer Program Administrator role, you can watch a recording of our recent webinar here


Who you are:

You are passionate about The Humane League’s mission of ending the abuse of animals raised for food. While working with autonomy is an important part of your role, strong collaboration and communication skills are paramount to your success. You will have the ability to work independently and as a member of a team in a fast paced environment and be able to prioritise and manage multiple tasks effectively and efficiently.


Primary Duties:

  • Manage our volunteer database (Assemble), ensuring volunteer information is accurate and kept up to date
  • Responsible for the monthly reporting of volunteer activity, collating feedback and collaborating with the Volunteer Programs Team to ensure volunteer contributions to campaign goals are tracked
  • Encourage volunteers to utilise the database to track their activities, and coordinate the ‘recognitions’ project for volunteers
  • Be the go to person for any new volunteer enquiries, providing guidance and support
  • Communicate with the volunteer community on a regular basis via email, Slack and phone, collecting information and checking in with activities as required
  • Manage the logistics of the volunteer recruitment journey, ensuring all new volunteers complete the appropriate onboarding pathway and providing bespoke support as needed, including delivering welcome calls if required
  • Provide ongoing administrative support to volunteers as required, coordinating their expenses, posting their materials, welcome packs when they join, and anything else required for their roles 
  • Support with the growth of the volunteer community, helping to coordinate any active recruitment efforts for new volunteers
  • Actively collaborate across the Volunteer Programs Team, remaining responsive to the needs of the team to ensure the administrative needs are met
  • Support the delivery of virtual events for the national volunteer community
  • Support the grassroots volunteer community, assisting with the organisation of in-person events including sourcing, ordering and distributing the required materials and supporting  volunteers with any other logistical requirements as needed (eg advertising events)


In addition

  • Attend conferences, events, protests and actions
  • Participate in team meetings, including note-taking when required
  • Attend in-person workshops several times a year
  • Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
  • Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.
  • Perform any other duties assigned by the Volunteer Program Manager

Key competencies:

Organised: You are a forward-thinker who works on your own initiative, meeting objectives and tight deadlines under pressure

Communication: Comfortable communicating over a wide variety of platforms, you are able to effectively engage our volunteers and simply and effectively communicate what is required

Multi-tasking: Managing several tasks at once, and working across the Programs Department, you are comfortable multi-tasking to achieve desired outcomes

Team player: You value the benefits of teamwork, making your contribution confidently within the team. You are comfortable working with staff from different teams 

Interpersonal skills: You have a friendly and welcoming demeanour and communicate our message well to supporters. Your emotional intelligence enables you to provide support as needed, forming positive relationships with our volunteers and supporters with ease


Good to know:

Our employees all work remotely but still enjoy a supportive, collaborative environment. You will have access to a workplace pension, 25 days leave plus Public Holidays, flexible working hours, internet reimbursement, access to our Mental Health Assistance package, and family-friendly policies. Professional learning and development is actively encouraged.

At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.


We are looking to speak to a wide range of candidates with diverse backgrounds – #NonGraduatesWelcome


For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Volunteer Program Administrator salary please click here.


All applicants need to be:

  1. Fluent in written and spoken English.
  2. Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
  3. Committed to our mission to end the abuse of animals raised for food.

Closing date: Sunday 12th February 2023


All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.

Our full interview process comprises of the following stages: 

  • Skills Test (completed remotely)
  • First Interview (via video call)
  • Final Interview (via video call)

For full details of our recruitment process please read this document.

How to Apply

To apply for this role, please click here

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: administration, charity, non-profit, and volunteers. Salaries: 20,000 - 40,000.

Job expires in 7 days.

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