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7 Jan 2021

Full-Time Transformation Director (Network Operations)

Colt Technology Services – Posted by Colt Technology Services London, England, United Kingdom

Job Description

This role will primarily be responsible for the exploitation of three strategic OSS investment programs by Network Operations.

These programs will transform the way Network Operations and Service Assurance operate creating a customer experience that differentiates Colt.


Key accountabilities

The successful candidate will be responsible for transforming Network Operations through:

Leading the operational integration and exploitation of the major OSS systems.

Design and delivery of automation, correlation and machine learning driving continual improvement

Revision of operating models and processes in line with  future system capabilities.

Setting a tone of prediction and prevention for Network Operations where Colt provided technology is managed to optimise the customer’s business processes performance in direct support of Colt’s strategy.

Freeing operational resources from the transactional assurance activities to focus higher value customer focused work and service offerings.


Skills & Experience 

Experience in Network Operations, Engineering and Service Delivery

Experience in data analytics for the purpose of decision making

Experience driving change across very large teams

Proven and demonstrable record of successfully delivering large IT integration programs

Extensive technology and telecommunications experience


What are we looking for?


Minimum Bachelors Degree with a preference for Masters

Previous Directorate experience

Proven track record running hybrid teams of operational and system resources


What we offer:

Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.

Some benefit examples are:
•Flexible working and relaxed dress code
•Two days annually to spend on volunteering opportunities
•Pension and insurance options
•Access to a virtual business school for on-going learning
•Business mentoring
•Discounts with local hospitality and retail providers

We strongly encourage candidates of all different backgrounds and identities to apply. We are committed to making Colt an inclusive and supportive workplace

How to Apply

Please send a copy of your CV to Anthony Please state that you saw the advert on pinkjobs.

Job Types: Full-Time. Job Tags: director, network, operations, Tech, Technology, telecoms, and transformation.

Job expires in 77 days.

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