This job listing has expired and may no longer be relevant!
7 Oct 2022
Temporary Temporary Field Support Representative (Remote)
Job Description
Temporary Field Support Representative I – REMOTE USA
Position Summary
*This job posting has been created on behalf of our temporary employment vendor, ProUnlimited. Candidates selected for this opportunity will be hired through ProUnlimited, not Crawford & Company/e-djuster directly.
The role of the Field Support Representative I is to provide quality data entry and/or conduct review of original items, as well as research and pricing of items for insurance-related losses. This is a process-oriented role, where edjuster’s standard claims methodologies are followed with respect to the handling of content-related losses for our insurer clients.
Responsibilities
- As part of this role, responsibilities include, but are not limited to the following:
- Complete the data entry of lists and/or conduct reviews/revisions of mobile app entries.
- Price common household items using edjuster’s database and/or generic price list.
- Ensure ongoing communication with other team members on the progression of the data entry and pricing of contents.
- Ensure ongoing communication with Content Claims Specialists.
- Communicate with policyholder, where necessary, to finalize pricing.
- Obtain quotes and estimate from vendors.
- Provide weekly updates to Content Claims Specialists and Claims Supervisor.
- Adhere to workflow deadlines.
- Document and upload pertinent claim-related information and maintain detailed notes in the relevant systems.
- Perform any other related duties that may be assigned from time to time.
Requirements
- A Secondary School diploma.
- Prior experience in data entry, transcription, retail or customer service roles.
- Be able to provide an adequate workspace, free of noise.
- Employee must provide their own high speed internet service.
- Ability to communicate effectively verbally and in writing.
- Strong technical skills (MS Office/Outlook, online research for accurate pricing of items, typing, accurate data editing, etc.).
- Strong attention to detail.
- Ability to collaborate with other team members.
- Outstanding communication skills, both written and verbal.
- Ability to communicate effectively verbally and in writing in English.
- Must be highly organized and able to multi-task.
- Exceptional time management skills.
- Self-starter, able to work independently and unsupervised.
- Demonstrated ability to adapt to change and new technology.
- Willingness to learn and continuously improve.
How to Apply
Please send a cover letter and current resume/cv to slangford@e-djuster.com Applicants will be working remotely. Any location in the USA is acceptable.150 total views, 0 today