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3 Nov 2022

Temporary Temporary Field Support Representative (Remote)

Stephanie L – Posted by Stephanie L Anywhere

Job Description

Temporary Field Support Representative I

 

Position Summary

*This job posting has been created on behalf of our temporary employment vendor, ProUnlimited/Magnit. Candidates selected for this opportunity will be hired through ProUnlimited/Magnit, not Crawford & Company/e-djuster directly.

The role of the Field Support Representative I is to provide quality data entry and/or conduct review of original items, as well as research and pricing of items for insurance-related losses. This is a process-oriented role, where edjuster’s standard claims methodologies are followed with respect to the handling of content-related losses for our insurer clients.

Responsibilities

  • As part of this role, responsibilities include, but are not limited to the following:
    • Complete the data entry of lists and/or conduct reviews/revisions of mobile app entries.
    • Price common household items using edjuster’s database and/or generic price list.
    • Ensure ongoing communication with other team members on the progression of the data entry and pricing of contents.
    • Ensure ongoing communication with Content Claims Specialists.
    • Communicate with policyholder, where necessary, to finalize pricing.
    • Obtain quotes and estimate from vendors.
    • Provide weekly updates to Content Claims Specialists and Claims Supervisor.
    • Adhere to workflow deadlines.
    • Document and upload pertinent claim-related information and maintain detailed notes in the relevant systems.
    • Perform any other related duties that may be assigned from time to time.

Requirements

  • A Secondary School diploma.
  • Prior experience in data entry, transcription, retail or customer service roles.
  • Be able to provide an adequate workspace, free of noise.
  • Employee must provide their own high speed internet service.
  • Ability to communicate effectively verbally and in writing.
  • Strong technical skills (MS Office/Outlook, online research for accurate pricing of items, typing, accurate data editing, etc.).
  • Strong attention to detail.
  • Ability to collaborate with other team members.
  • Outstanding communication skills, both written and verbal.
  • Ability to communicate effectively verbally and in writing in English.
  • Must be highly organized and able to multi-task.
  • Exceptional time management skills.
  • Self-starter, able to work independently and unsupervised.
  • Demonstrated ability to adapt to change and new technology.
  • Willingness to learn and continuously improve.

$16/hr

Full time hours – Monday thru Friday

How to Apply

Please send resume directly to slangford@e-djuster.ca  

Job Categories: Equal Opportunities. Job Types: Temporary. Job Tags: Remote, Telecommute, and work from home. Salaries: 20,000 - 40,000.

Job expires in 63 days.

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