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1 Aug 2022

Full-Time Teller at Bank & Mail Social Services

CompassHousingAlliance – Posted by CompassHousingAlliance Seattle, Washington, United States

Job Description

ABOUT THE POSITION: As a member of the Client Services Office (CSO), the Teller greets clients at the teller window to serve their banking needs, deliver their mail, provide ORCA Lift enrollment, and provide referrals and information about emergency services. The Teller is an important CSO team member who works closely with Case Managers and other program staff to provide effective and compassionate support to our homeless and low-income client population. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU).

**Effective 12/6/2021 all new hires to Compass Housing Alliance are required as a pre-condition of employment to be fully vaccinated for COVID-19 prior to their start date.

ABOUT THE PROGRAM: Compass Day Services includes the Client Services Office (CSO), the Hygiene Center, and the Day Services Center. The Day Center offers comfort and stability to those in need. People can seek refuge, meals, and basic services, as well as connect with housing navigation support, case management, mental health counseling, and nursing services. These services help move people toward increased stability, independence, and self-sufficiency. The Hygiene Center offers men and women experiencing homelessness a place to use the restroom, take a hot shower, and do a load of laundry. The CSO provides free mail and banking services for individuals who are housing insecure. A mailing address provides stability and the opportunity to apply for benefits, seek employment, access resources, and exercise the right to vote. Compass Day Services is a welcoming space where people can find a path out of homelessness.

ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. To learn more about the agency visit www.compasshousingalliance.org.


LOCATION: Pioneer Square Neighborhood (Seattle, WA)

REPORTS TO: Program Coordinator

FLSA STATUS: Non-Exempt

SCHEDULE: Monday-Friday 8:30am-4:30pm; with weekly staff meetings Thursday 2pm

SALARY RANGE: $19.07 per hour (Step 1*)
*Step 2 increase of 2.5% after 12 consecutive months of employment


QUALIFICATIONS

  • Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in social work or related field would be a compliment to the required experience.
  • A minimum of 1 years’ experience in a social service setting preferably dealing with issues of homelessness, desired.
  • A minimum of 1 year demonstrated customer service experience, required.
  • A minimum of 6 months of experience working in cash handling, required.
  • Proficiency in Spanish or other languages, desired.
  • Awareness and/or training around issues of equity, intersectionality, and belonging.
  • Familiarity with issues of housing instability, mental health, substance use, sexual assault, and/or domestic violence, desired.

EQUAL OPPURTUNITY EMPLOYMENT

Compass Housing Alliance is committed to a policy of equal employment opportunity and treats all employees and applicants equally without regard to age, ancestry, citizenship, color, creed, disability, familial status, gender identity, genetic information, marital status, national origin, parental status, political ideology, pregnancy, race, religion, sex, sexual orientation, veteran or military status, use of section 8 certificate, use of service animal, and all other groups protected by law, and promotes diversity in its workforce. Compass Housing Alliance takes affirmative action to implement programs and maintain practices and policies that eliminate barriers to equal employment opportunity. Our program is available for review by employees and applicants for employment in the Human Resources Office during regular office hours.

How to Apply

Please visit our website for more details and complete an application at http://www.compasshousingalliance.org/employment/

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: bank teller, non-profit, Other, Teller, and  customer service. Salaries: 20,000 - 40,000.

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