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8 Dec 2021

Full-Time Technical Writer

oak9 – Posted by cedelheit@oak9.io Chicago, Illinois, United States

Job Description

Industry background: 
As more companies move key parts of their business to the cloud, it’s critical to ensure that data and information are secure. Two functions that play a key role are developers and security teams. To date, innovation has been focused on development teams – who can now do more, faster. The security teams are not able to keep up and that creates risk for the organization.
The company: 
The oak9 platform analyzes infrastructure-as-code and builds security into cloud native applications so they are secure and compliant by design.
We are passionate about removing the friction between development and security so businesses can achieve velocity & agility without compromising on security.
We’re looking for smart, motivated and talented individuals to join our growing team. You will be an integral part of oak9’s success, and this is a unique opportunity to accelerate your career in a fast-paced environment with a team full of passionate, committed people who are excited to transform how security integrates into modern development.
You’ll have the opportunity to work with a top-tier leadership team to reshape the security landscape.  We are growing fast and are looking for talented individuals to help in our mission.
The Challenge:  
We are looking for an action-oriented Technical Writer to join our team and ensure that our customers are thrilled with our platform. This is a role for someone who has a bias for action and getting things done. You should have a deep technical background and knack for translating developer speak into layman’s terms and back again. You will be an integral part of the Product team and the success our customers have with the oak9 platform. Success in this role will mean that our internal and external documentation is clear, consistent, and easy to use. Our customers should be able to use your work to resolve most questions they have about the platform.

The Skillset

    • 4+ years of experience as a Technical Writer
    • Strong technical interest and aptitude; Must be able to translate technical product information into documentation for all users
    • Experience working with a SaaS, cloud-based product is preferred
    • Strong English written and verbal communication skills
    • Experience owning an end-to-end documentation creation process
    • Experience working with Atlasssian tools (Jira, Confluence, etc) preferred

In 30 days, you will…

    • Get to know oak9! Learn about our systems, processes, people, and vision
    • Become intimately familiar with cloud service provider offerings and security considerations associated with them
    • Work with the Product Team to understand upcoming feature and product releases and how they impact users
    • Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users

In 60 days, you will…

    • Write user-facing content including Help Center articles, how-to guides, and other marketing content, as needed
    • Publish and maintain style guides and templates for written documentation produced by others, ensuring a consistent visual identity and tone
    • Collaborate with product leaders and managers to gather feedback, write release notes and follow up the development status

In 90 days, you will…

    • Maintain a library of application documentation, cataloging it for internal and/or external use
    • Act as an editor to ensure consistency in documentation, including some cross-departmental writing and review
    • Grow your career with oak9!
What we offer: 
– Competitive salary and equity
– Comprehensive medical, dental and vision benefits
– 401k plan + company match
– Unlimited vacation policy (2-week minimum!)
– Flexible work arrangements
– Career development to pave your own path
– An exciting and fun startup environment
Wait! Did you know that women and minorities are less likely to apply to a position if they don’t match 100% of the stated “job qualifications”? Don’t let that be you and miss out on this opportunity! We want to encourage you to apply even if you may not think you are 100% of the way there right now. Don’t count yourself out! Give yourself a shot. We’ll be in touch.
 
At this time, oak9 does not sponsor work visas. 

How to Apply

To apply for this position, follow this link and apply directly on our website: 

https://jobs.lever.co/oak9/e9ccd0b0-770b-4bda-b334-736b3cbf656e

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

Job expires in 47 days.

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