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16 Sep 2021

Full-Time Technical Documentation Specialist

Uscreen – Posted by Kelley_McBee Anywhere

Job Description

We have been a 100% remote-first company since 2014. Our headquarters are in Washington DC.

🎥 What are we doing at Uscreen?

Uscreen is a hyper-growth (and profitable) bootstrapped product-led SaaS business. We are revolutionizing the way that video-based entrepreneurs & creators monetize their content. Uscreen has grown from 30 to 100+ employees over the last year — with the best yet to come!

Uscreen provides an all-in-one platform for entrepreneurs to sell subscriptions, VOD, and live-streamed events on the web, through mobile apps, and via OTT (over-the-top) devices. 10,000+ video creators build, market, and sell their content with Uscreen — and they generate hundreds-of-millions of dollars in revenue doing it.

🚀 What you’ll do

  • Craft high quality, easy-to-follow content for our Help Center
  • Quickly grasp, distill, and translate technical features and workarounds into format that is easily digestible for clients of all technical levels
  • Remain up-to-date with our constant product updates and proactively update  help guides based on priority
  • Maintain a meticulous, methodical organizational system for prioritizing both  updated and new help guides
  • Meet or exceed content creation deadlines
  • Use Github to deploy new code to our internal testing and documentation  environment
  • Work closely with all client-facing teams and platform Product Managers;  regularly receive and implement feedback with ease

🔥 Do you have what it takes?

  • Impeccable sense of grammar and punctuation (American English)
  • 2+ years of experience managing content
  • 2+ years of experience writing (with writing samples to support)
  • Ability, or willingness to learn, Ruby and Javascript
  • Experience in SaaS
  • Experience writing/editing scripts for videos
  • Detail-oriented with strong organizational skills
  • A functional workstation & quiet working space
  • Able to overlap a minimum of five (5) hours with our Washington DC-based team. (9am-5pm Eastern Time). We strongly prefer someone located in the following time zones: UTC – 3, UTC – 4, UTC – 5, UTC – 6, UTC – 7, UTC – 8.

🎯 Bonus if you have:

  • Experience using Github
  • Experience in software engineering or software development

 

How to Apply

  • Click the “Apply” button and fill out the short form
  • We review the applications and email candidates who qualify for the second round
  • The qualified candidates will be asked to do a test task: usually a video of yourself answering a few questions
  • After we review the submissions, we will organize a Zoom interview with the successful candidate

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

Job expires in 6 days.

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