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15 Jul 2022

Full-Time Team Specialist

JStefanazzi – Posted by JStefanazzi Anywhere

Job Description

We are currently seeking a Full-Time Team Specialist to join and support one of our dynamic Senior Account Managers duo.

The successful incumbent will be resilient; detail oriented and have strong time management skills to provide exceptional sales support in a fast-paced environment. This role works directly with Account Managers and clients to add support to the presentation, procurement, and delivery of promotional products.


  • Produce simple quotes thru commonsku as needed
    Processing new orders through internal system
    Point of contact between internal billing and processing channels
    Take the lead in placing simple or repeat orders thru commonsku, including confirming stock and pricing
    Managing events and projects within allocated timelines
    Use of Microsoft Office tools (ie. Microsoft Excel) to manage inventory levels, distribution lists, and more
    Invoicing in a timely manner
    Taking ownership and troubleshooting issues to the best of their ability
    Be able to grow with the role as demands change regularly
    Work in a team environment and juggle priorities as needed – some days will demand attention to one rep over the other – that’s ok as long as all deadlines are being met
    Direct communication with clients, sending proofs, obtaining additional information, and deal with day to day issues as they arise, etc.
    Vacation coverage
    Manage sample bank
    Update spreadsheets and upload to shared drive
    Organize client mailing lists & update
    Attend Product Knowledge sessions in person or virtually
    Attend trades shows, when possible

General Management

  • Assist in the Health & Safety program by ensuring that section 27 – Worker’s Responsibility – of the Occupational Health & Safety Act (OHSA) are being followed.
    May be required to perform additional and/or different responsibilities as set forth above


  • Follow company policy
    Maintain orderly working environment and follow all health & safety regulations
    Participate in all audits, as required
    Maintain confidentiality for company and its clients
    Perform other duties, as required by immediate manager


  • Previous industry-related experience is a plus
    Demonstrated ability to handle multiple tasks simultaneously. Strong organizational skills with ability to manage time and retain and apply information effectively
    Ability to meet designated deadlines is also critical
    Proficient and hands on working knowledge and understanding of Microsoft Office 2013 and 2016 software – specifically Excel, Word, and Outlook as well as using the Internet as a research tool
    Excellent interpersonal and customer service skill along with a demonstrated commitment to service excellence, quality and vendor relationship management
    Attention to detail composing and proofing materials; establishing priorities; and meeting deadlines, often under pressure
    Ability to work autonomously and to take direction as needed
    Demonstrated ability to hold information confidential with excellent judgement. Position continually requires demonstrated poise, tact and diplomacy
    Work involves a high degree of accuracy and attention to detail
    Strong analytical, critical thinking skills with the ability to build processes and determine how to improve efforts
    Ability to think strategically and to lead
    Think “outside” the box”, be pro-active, problem solve and suggest corrective course of action
    Ability to work independently with minimal supervision as well as work collaboratively in a team environment
    Ability to work collaboratively and communicate effectively with team members at all levels of the organization
    Must have employment eligibility in Canada


  • In this role, you have the potential to earn approximately $60,000 to $65,000 annually*
    In addition, a discretionary bonus of 5%-10% is also available to be earned based on performance and sales*

* Compensation is a total of base salary and commission only. Discretionary bonus is not yet included.

Genumark welcomes applications from any candidate who feels they would be a good fit in this role. To apply please send your resume and cover letter including your best Dad joke.


Genumark is proud to be an Equal Opportunity Employer supporting diversity in all of our business practices.

We are proud to provide employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs.

How to Apply

We welcome candidates residing in British Columbia, Calgary, Alberta, and Toronto, Ontario. Please apply directly through Genumark job site.

Job Types: Full-Time.

Job expires in 22 days.

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