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16 Mar 2021

Full-Time Surrogacy Program Coordinator – Posted by Raleigh, North Carolina, United States

Job Description

Surrogacy Program Coordinator
Circle Surrogacy
About Circle Surrogacy

Circle Surrogacy & Egg Donation was founded on the belief that everyone should have the opportunity to be a parent. To this day, that belief is at the core of everything we do. For 25 years, we’ve helped straight and LGBTQ+ couples and singles fulfill their dreams of parenthood by helping bring more than 2,100 babies into this world…and counting! Circle is the most successful surrogacy agency with a 99.3% success rate for parents bringing home a baby. We currently have 75 employees who work all across the United States as we strive to foster a remote-friendly culture. Circle Surrogacy is all about family: internally, our culture is one of a large family, and externally, we are all passionate about helping others grow or create their own families. Together, we make parenthood possible.

We have an internal Diversity, Inclusion, and Belonging Committee that is committed to creating an inclusive environment for all employees.

Circle Surrogacy is currently seeking a Surrogacy Program Coordinator to join our team, primarily responsible for providing a high level of customer service while serving as the primary point of contact for intended parents, surrogates, and egg donors throughout their surrogacy journey.

Surrogacy Program Coordinator Job Responsibilities:

  • Collaborate and coordinate across Circle’s interdisciplinary teams and with our partners to facilitate the smoothest possible experience for our clients
  • Advise intended parents in making decisions and navigating obstacles throughout the journey
  • Provide support to intended parents and surrogates during low points in the journey such as failed transfers, relationship issues with surrogate, miscarriage, premature and/or complicated deliveries
  • Enter important data related to journey in agency database
  • Act as a contributing team player to Program Coordinator team

Surrogacy Program Coordinator Minimum Skills/Qualifications:

  • Bachelor’s degree and one-year post-college work experience in case management, customer service, or IVF/ Third Party Reproduction
  • Strong oral and written communication skills and ability to maintain calm demeanor during stressful situations
  • High attention to detail and ability to multitask/prioritize
  • Critical thinking and problem-solving capability
  • Ability to work in a fast-paced environment with time-sensitive work deadlines
  • Proficiency in Microsoft Office and familiarity with utilizing databases
  • Team player; comfort working in interdisciplinary environment

All applicants should submit both a resume and cover letter.


Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

Circle Surrogacy is committed to the principle of equal employment opportunity.  Applicants for employment and employees are reviewed on their individual qualifications for a position.  Under no circumstances will Circle Surrogacy discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.

How to Apply

All applicants should submit both a resume and cover letter via the following link

Job Types: Full-Time. Salaries: Not Disclosed.

Job expires in 63 days.

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