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4 Dec 2020

Full-Time Student Relations Technician

Learn4Life Public Charter Schools – Posted by Learn4Life Public Charter Schools Madera, California, United States

Job Description

POSITION SUMMARY:
The Student Relations Technician Creates and maintains files related to the management of student records,
data input, reconciliation, correspondence and public contact. Will communicate with students and/or parents
in appropriate areas of student information, progress, or concerns. Performs a variety of complex and specialized
activities related to student records and all compliance issues related to Average Daily Attendance (ADA) and
State educational mandates.
RESPONSIBILITIES/DUTIES: This list is illustrative only and is not intended to be a comprehensive list of tasks
performed by this classification. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions of the job.
Front Desk and Student Support:
• Schedule orientation for incoming students.
• Comply with expulsion, ELL and special education, re-enrollment and reinstatement enrollment
protocols.
• Ensure all required student enrollment paperwork is complete and correct.
• Accurately input student information into SIS including immunizations, enrollment dates, school track,
and supervising teacher.
• Properly issue and track student work permits.
• Provide quality customer service.
• Answer all incoming telephone calls and handle them in the appropriate manner.
• File documents in student folders.
Compliance:
• ADA tracking and recording of work samples for accuracy.
• Audit student work samples as well as all documents that require mandatory compliance
(Master Agreement, WSR, DLL, Synopsis, Report Cards, etc.)
• Check report cards for completeness and accuracy before going to the registrar.
• File student homework away.
• Conduct Orientations for new students.
• Assist teachers with problem solving issues with compliance and PLS.
• Create and maintain compliance and ADA checklists.
• Verify and confirm ADA in SIS system with form and tracking number.
• Submit compliance error reports to management.
• Adherence to attendance policies.
• Administrative duties, responsibilities, and activities may be assigned or changed from time to time
JOB DESCRIPTION
POSITION / TITLE: STUDENT RELATIONS TECHNICIAN
KNOWLEDGE, SKILLS, LICENSES, CERTIFICATION, ETC.
• Demonstrates excellent customer service skills including the ability to greet customers in a friendly
manner and provide responsive, timely, and accurate follow-up to questions and inquiries
• Multi-tasking skills; ability to react and respond to changing circumstances, procedures
• Respond to requests and inquiries from students, visitors, employees and supervisors
• Able to work under tight deadlines and handle multiple requests or interruptions while still completing
projects or work assignments in a timely manner
• Ability to communicate effectively both orally and in writing
• Ability to work independently with minimal direction
MINIMUM QUALIFICATIONS:
• High School Diploma or General Education required
• 2 years of work experience in a fast-paced, clerical support position in a profession business setting
• Good attention to detail and maintain accuracy of work
• Good record keeping techniques that demonstrate desirable planning and organizational skills
• Prepare general, statistical and special reports
• Proficient or Intermediate skills in MS Office (Word, Excel, PowerPoint, Outlook)
PHYSICAL REQUIREMENTS:
• Mental Demands: high workflow management, high project coordination
• Finger Dexterity: using primarily just the fingers to make small movements such as typing, picking up
small objects, or pinching fingers together
• Talking: especially where one must convey detailed or important instructions or ideas accurately, loudly,
or quickly
• Average Hearing: able to hear average or normal conversations and receive ordinary information
• Average Visual Abilities: ordinary acuity necessary to prepare or inspect documents or operate
machinery
• Physical Strength: sedentary work. Sitting most of the time, and occasionally exerts up to 10 lbs. of force
(almost all office jobs)
• Frequent multi-tasking, changing of task priorities, repetitious exacting work required
• Working in a noisy, distracting environment with frequent deadline pressures
I have read this job description and if selected for employment, I agree to perform the functions as listed in
addition to others as assigned. I agree to fulfill both essential functions and responsibilities.

 

Come join a fast-growing company and a recognized leader in education innovation. We Offer comprehensive and flexible benefits, Professional Development Programs and Career Growth Opportunities. The Charter School is an Equal Employment Opportunity Employer and is family/medical leave compliant.

 

Due to the volume of applications received, not all qualified applicants will be contacted.

Selected candidate will be required to complete and clear a Live Scan, background/reference check, and Tuberculosis test.

We are committed to providing quality and affordable benefits to our employees.  We offer a comprehensive and flexible benefits program designed to meet the changing needs of our employees and their families. Some of our benefits include:

  • Medical (PPO and HMO)
  • Dental
  • Vision
  • Life Insurance
  • Accidental Death or Dismemberment (AD&D)
  • Long Term Disability (LTD)
  • Short Term Disability (STD)
  • Long Term Care (LTC)
  • Sick and Vacation Accruals
  • Eleven Holidays
  • 403(b) Retirement Savings Plan with a generous employer match
  • Supplemental Coverage: Accident, Cancer, Critical Illness and Short Term Disability
  • Employee Assistance Program (i.e. Financial, Legal and Emotional Counseling)
  • Professional Development Opportunities
  • Employee Discount Programs
  • Education Assistance Program

The Charter School prohibits discrimination, harassment, intimidation and bullying based on the actual or perceived characteristics of disability, gender, gender identity, gender expression, nationality, national origin, ancestry, race or ethnicity, color, religion, sex, sexual orientation, immigration status, potential or actual parental, family or marital status, age,  or association with an individual who has any of the aforementioned characteristics, or any other basis protected by federal, state or local law.

In addition, the Charter School will provide reasonable accommodations for qualified individuals with disabilities.

How to Apply

Please use the link below to apply in our internal system. https://hcmapp04.epicorhcm.com/HCM29962CSS/Default.aspx?Tab=DDB54A17-24F1-480A-8FE4-7E521F94C2FF&cssUrl=true&Requisition=109285

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: charter school, Education, and high school. Salaries: 20,000 - 40,000.

Job expires in 44 days.

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