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10 Jul 2024

Part-Time Sr. Teller- 23hrs Vinnin Square (Req#2645)

Eastern Bank – Posted by Eastern Bank Massachusetts, United States

Job Description

Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and, based on that identification, making referrals to the platform area as appropriate.  Act in a supervisory capacity behind the teller line as necessary.

Following established policies and procedures, personally performs routine teller duties:

  • Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts
  • Cash checks for customers and non-customers
  • Process and properly record the sale of monetary instruments (i.e. official bank checks)
  • Process foreign currency purchases and sales
  • Redeem savings bonds
  • Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
  • Process various types of loan payments and credit card cash advances
  • Assist with providing customers with access to safe deposit area
  • Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up
  • Acts in a supervisory capacity as necessary, using increased authority levels, above those of an entry-level teller, to review and approve certain transactions, particularly in the absence of the Teller Manager. May be expected to assume some other Teller Manager-level responsibilities, when necessary, such as functioning as the ATM custodian.
  • Other duties as required

Incumbent should be able to adhere to defined policies and procedures but if/when written policy is unclear or there is any uncertainty, the incumbent seeks guidance from their immediate supervisor.

Qualifications:

  • Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment.
  • Individual should be a self-starter and be technically literate.
  • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
  • High school diploma or equivalent required.
  • 2+ years of teller experience preferred
  • Some supervisory experienced preferred

Working Conditions:

Must be able to remain in a stationary position for long durations of time without a break.

Incumbent must be able to transport items weighing 15 pounds or more.

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How to Apply

If you will like to learn more and apply, use the link below: https://gka.fa.us1.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/2645/?utm_medium=jobshare

Job Categories: Equal Opportunities. Job Types: Part-Time. Job Tags: #RetailSales&Service and Banking. Salaries: Not Disclosed.

Job expires in 80 days.

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