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3 Jun 2021

Full-Time Specialist, Technical Service – Posted by Calgary, Alberta, Canada

Job Description

Job ID : 726

Closing Date : 06/16/2021

Job Category : Commercial

Location : Centre for Performance Applications

Relocation will be considered for this position

Compensation will be commensurate with education and experience


Who We Are:

NOVA Chemicals develops and manufactures plastic resins and other petrochemical products that make everyday life safer, healthier and easier. Our employees take pride in our focus on safety and social responsibility by working together to ensure health, safety, security and environmental stewardship through our commitment to sustainability, ESG, and Responsible Care®. NOVA Chemicals, headquartered in Calgary, Alberta, Canada, is wholly-owned by Mubadala Investment Company of the Emirate of Abu Dhabi, United Arab Emirates.

NOVA Chemicals helps shape a world where products vital to our health and happiness are even better tomorrow than they are today. We are seeking talented and passionate people who enjoy working in a collaborative, innovative environment to join our dynamic team.

Our Durables & Rigids Technical Service team, based out of the Centre for Performance Applications in Calgary, Alberta, is seeking a qualified candidate to support the Durable and Rigids markets.

You Will Use Your Expertise To:

  • Support product and application development projects through simulation of the rotomolding process.
  • Apply statistical tools and techniques such as multi-variant analysis and design of experiment to resolve both customer and internal challenges.
  • Investigate the failure mechanism and underlying cause(s) of part failure in support of customer complaints and application development.
  • Provide support and advice on product development initiatives.
  • Provide customer technical support such as attending resin qualification trials, offering processing advice, provide product related training and troubleshooting expertise.
  • Ensure customer satisfaction through timely and effective resolution of customer complaints.
  • Develop effective, professional, customer relationships.
  • Active application and support of Responsible Care® principles and procedures.
  • Support various product quality initiatives.
  • Represent NOVA at industry associations, like the Association for RotoMolders (ARM)

What We Are Looking For:

  • An MSc or BASc of Engineering (Mechanical, Materials, or Chemical) degree.
  • An aptitude for simulation software and applied statistical tools and techniques such as multi-variant analysis and design of experiment.
  • Strong interpersonal skills, ability to establish and maintain effective customer relationships.
  • A passion to provide customers with great service.
  • Strong problem-solving skills.
  • Well-developed communication skills including presentation and technical writing skills.
  • Ability to work effectively in a team environment.
  • Well-developed critical thinking skills with an aptitude for thinking outside of the box.
  • Effective time management/organizational skills.

You Can Stand Out If:

  • You are passionate about your work and put care and thought into all that you do.
  • You are responsible and follow through with your commitments to others and to safety.
  • You are innovative and are willing to challenge your biases when problem solving.
  • You are collaborative, inclusive, and work well with others towards team goals.


Additional Information:

  • Must be willing and able to travel up to 50% of the time throughout the U.S and Canada.
  • Possess a valid Canadian driver’s license and be eligible to travel easily between Canada and the U.S. without a need for a VISA (i.e., Canadian passport)

Location Information:

The NOVA Chemicals technology center is located in Calgary, Alberta.  The state-of-the-art facilities, comprised of the Centre for Applied Research and Centre for Performance Applications, focus to support technological advancements in the polyolefins and olefins fields.

The technology center is recognized as the largest in Canada.

Why NOVA Chemicals?

NOVA Chemicals’ flexible benefit programs are designed to meet the diverse needs of our employees, because when it comes to benefits, everyone has different priorities. Our benefits offerings will vary based on your work location, and are an element of the “Total Rewards” package used to reward employees.

Check Us Out Online:

  • Follow us on Twitter and Instagram for company news.
  • Follow us on Linkedin and Glassdoor for job updates.
  • Read more on our Responsible Care® and sustainability initiatives like Project STOP

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Accommodations for job applicants with disabilities are available on request.

How to Apply

Please apply on our career site:

Job Categories: LGBT. Job Types: Full-Time. Salaries: Not Disclosed.

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