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26 Jun 2020

Full-Time Software Engineer

safeandreliable – Posted by safeandreliable Anywhere

Job Description

The Company

Safe & Reliable Healthcare [S&R] is a pioneer in reducing medical errors and the devastating harm that they cause to patients, providers, staff, and hospitals. 

Over the last two decades, our leaders and expert teams have led successful and well-publicized patient safety and high reliability transformations across highly branded health systems and entire regions including the UK, Scotland and Michigan. These have sustained and published:

  • >20% reductions in mortality 
  • >50% reduction in all cause patient harm
  • >40% reduction in readmissions 
  • 10-30%+ improvements in culture, engagement, and burnout
  • >40% reductions in voluntary staff turnover
  • >80% reductions in patient complaints 
  • >$110M in direct cost reductions

To help our clients achieve this impact, S&R brings together world-class technology, culture, strategy and improvement expertise to deliver data-driven patient safety and high reliability solutions: 

1. SCORE Integrated Survey and People Analytics Platform

SCORE is the field’s leading and most outcomes-predictive survey with the strongest validity measures in the field. SCORE’s burnout benchmark is the largest in the world with >1M respondents. 

2. LENS real-time Improvement Boards

Accessible from any connected device, our LENS software helps healthcare teams to identify, track and complete local improvement projects that improve patient safety and overall operations, while building community, joy in work and resilience. LENS also helps local teams connect to organizational strategy, helping to align resources and initiatives. 

3. Strategy Consulting and High Reliability Training

We partner with Boards and the C-Suite to define “where to play, how to win” imperatives to improve outcomes and experience for both patients and caregivers. We then embed clinical practitioners of high reliability science to help train and coach leaders, managers and local teams on how to achieve transformation using SCORE, LENS and other strategies that we have developed and published in the literature. This includes our framework for high reliability transformation that we co-developed and published with the Institute of Healthcare Improvement [IHI] and The Joint Commission, and is anchored in experience across more than 1000 client hospitals and facilities. 

As a result, our software products have gained global recognition and accreditation across the healthcare continuum.


Our Software Team

We are a 100% remote development team with members across the country. We work together to build SCORE(Safety, Communication, Organizational Reliability, Physician & Employee Burnout and Engagement) survey tools,  LENS (Learning and ENgagement System) web application, and debriefing tools for our HRO experts to use when working with hospitals. We work with a React frontend, Meteor backend, and push small and meaningful updates to our products regularly.


The Opportunity

We are looking for Software Engineers in full-time, remote positions to help take our products to the next level.


Examples of what you will do

  • Work closely with an established team of product manager, designer and quality engineers to quickly respond to customer needs and market vision.
  • Build tools that will  be actively used to improve healthcare and reduce burnout of frontline caregivers. We administer surveys that evaluate the health of an organization, and then debrief leaders on the results of those surveys. We then provide tools through software and training to help leaders work on the areas of opportunities identified by the survey
  • Create new features, improve existing products, and brainstorm new ideas to grow our internal and external products. Our products include a survey administration and management system, a communication/improvement hub for frontline and administrative staff, and various internal web based tools to support our consultants as they train and teach.
  • You’ll work closely with an established team of product manager, designer and quality engineers to quickly respond to customer needs and market vision. 
  • You will work with Git/Github coding in Javascript. You will be expected to participate in daily standups and work closely with team members to design, code, and test the features you are working on.


What we are looking for:

  • Experience developing software
  • A motivated, quick learner with strong communication skills
  • Experience working with Javascript, React, Material-UI, and Web Dev tools
  • Knowledge of Meteor a plus but can be quickly picked up on the job
  • Ability to work remotely with the challenges that can come from asynchronous communication.
  • Ability to think beyond a spec and create solutions
  • Experience working on complex projects and turning design into code
  • Examples of past projects or personal projects would be useful. If you have a GitHub profile or project that you’ve worked on send that along with your resume



Safe and Reliable Healthcare encourages its team to be healthy, happy and find joy in their work. To support this mission, Safe & Reliable Healthcare offers all employees competitive compensation and flexible working hours to provide each individual with the freedom to seek out the support that would best suit their personal situation.

How to Apply

Please send your resume and cover letter to

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: development, Engineer, Remote, and software. Salaries: Not Disclosed.

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