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23 Oct 2021

Full-Time Senior Sales Engineer III

Black Knight Financial Services – Posted by BKInc2018 Jacksonville, Florida, United States

Job Description

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.


Assists sales executives in uncovering prospect requirements and identifying product functionality gaps to develop, recommend, and package the best possible product and/or service for client prospects. This role will serve as a product SME for Empower as well as other Black Knight Origination Technology solutions.


  • Plays an integral role in the sales process utilizing knowledge of products and their capabilities to assist sales executives in addressing client/prospect requirements.
  • Develops appropriate product solutions to meet client/prospect business requirements.
  • Drives solution assurance process on behalf of sales executives to obtain client/prospect requirements, identify and prioritize functionality gaps with the sales executive and the client/prospect, initiate request-source process to obtain estimates to address functionality gaps or define appropriate workarounds, and gather all necessary information for internal suppliers to commit to performing the conversion.
  • Drives commitment process on behalf of sales executives to obtain internal commitment to perform work defined in solution assurance documents.
  • Maintains detailed notes in enterprise contact management system to assist in bringing sales opportunities to closure.
  • Provides direction to sales support team for creation and packaging of proposals.
  • Provides input to appropriate sections of Requests for Proposal and Requests for Information.
  • Sets up and delivers product presentations/demonstrations to clients/prospects either in person or via web-based tools.
  • Creates and maintains product presentations.
  • Participates in business requirements review with client/prospect.
  • Participates in product release process.
  • Provides feedback on client/prospect requirements to Black Knight product managers on regularly scheduled basis.
  • Interacts with vendors and other organizations where appropriate to evaluate third-party vendor opportunities and solutions.
  • Develops and presents proposals to Business Review for approval
  • Ability to travel up to 50%
  • Performs other related duties as assigned.


Bachelor’s degree or the equivalent combination of education, training, or work experience.


  • Possesses knowledge of Black Knight applications relevant to the business unit sales support need
  • Experience demonstrating software applications to C-suite personnel
  • Strong technical aptitude
  • Empower or other LOS experience strongly preferred
  • Strong knowledge of the Mortgage Origination industry
  • Ability to set-up, demo and configure software applications virtually or at a client site
  • Possesses a good understanding of technologies required to support Black Knight products
  • Requires excellent presentation, writing, organizational, and project management skills
  • Works well in an independent as well as team environment
  • Familiar with competitors and their products
  • Demonstrated ability to interact with and provide appropriate communications to senior management

Sales Solutions Consultant III

Career professional role. A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. Fully qualified, career-oriented, journey-level position. Has complete knowledge of company products and services and possesses expert knowledge in all Black Knight products specific to one business line. Utilizes in-depth knowledge of all products within a specific business unit and their relationship to other business unit solutions to assist sales team in addressing unique client/prospect requirements.

Normally receives little instruction on day-to-day work, general instructions on new projects or assignments. Typically requires a minimum of eight (8) years of business experience with specific solutions, products, and marketplace.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

How to Apply

Job Types: Full-Time.

Job expires in 7 days.

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