Senior Research Analyst

Strategic Information Team

Impact Division

United Way fights for the education, financial stability, health and basic needs of everyone in our community.

We pursue this vision in all we do as we ask our community to give, advocate and volunteer. We believe that vision can only be achieved if pursued with shared values, and therefore place great emphasis on building a team that will pursue this vision together with ICARE.

                                       Inclusion-Courage-Accountability-Respect-Excellence

Position Summary

Lead research and analytical projects conducted by the Strategic Information Department in support of the organization’s goals and objectives. Act as a liaison between the Strategic Information Department, internal partners (fundraising, volunteer center, marketing, and community impact) and external partners (including United Way’s 85 partner agencies).

Position Duties & Responsibilities

The following statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

•   Work closely with the Senior Manager of Research and Evaluation to define and design analytical projects

•   Assist in the management and maintenance of the Impact Funds Data Warehouse to ensure appropriate data collection, reporting and analysis of Impact Funds outcomes.

•   Lead the reporting and analysis of Impact Funds data using SQL.

•   Develop and maintain Business Intelligence (BI) dashboards to track Impact metrics, understand data trends and create reports and visualizations for United Way team members.

•   Lead the reporting and analysis of Impact Funds data using SQL.

•   Develop and implement research designs, inclusive of methodology and appropriate statistical methods for analyzing data on assigned projects.

•   Create on-line surveys and assist in analyzing data from survey research projects

•   Conduct in-depth data analysis and interpret results using standard statistical tools and techniques.

•   Utilize GIS tools such as ArcGIS to create maps and provide understanding of variables in a given geographic location.

•   Prepare and present research results and related implications and recommendations both in writing and verbal communications based on a demonstrated understanding of the given

audience and research objectives.

•   Assist with program evaluation and data analysis for UWCI programs and initiatives

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and be present in the office while performing those functions. The requirements listed are representative of the basic knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives.  The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual must have the ability to multi-task and operate in a fast-paced environment. The individual will also maintain knowledge of trends in his/her area of responsibility and review literature to understand key issues.

Education and/or Experience

•   Bachelor’s degree required; graduate degree preferred. *Work experience may substitute for education requirements on a case by case basis.

•   3-5 years of relevant experience is required.

•   Must have knowledge of SQL programming language, database structures and Business Intelligence (BI) analytics software.

•   Strong analytical skills, including expertise in the modeling and analysis of data is required.

•   Working knowledge of SPSS or relational database concepts and other business analytics tools is preferred.

•   Must possess a high level of computer proficiency and knowledge of various computer software, with skills in Microsoft Excel, Access, Word, and PowerPoint.

•   Functional knowledge of Esri products suite, including ArcGIS Desktop and ArcGIS Online preferred.

•   Ability to see the big picture and be detail oriented.

•   Must have excellent written and verbal communication skills.