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31 Oct 2022

Full-Time Senior Product Manager (Digital Mortgage)

BKInc2018 – Posted by BKInc2018 Brunswick, Georgia, United States

Job Description


Manages life cycle product planning activities and high-quality delivery of the interactions between Black Knight’s Empower LOS solution and our Digital front end applications within Black Knight’s Originations Technologies division. Defines product roadmap to meet market requirements in support of product line strategy and acts as a SME of the mortgage origination process and technology domain. May lead and mentor several direct reports.


  • Manages product plan by ensuring changes in market, business priorities including integration needs, and technology advancements are reflected. Presents status updates at quarterly and annual stakeholder meetings
  • Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved
  • Prepares and presents product plans. Identifies risks and challenges, opportunities and growth strategies, business integration needs, and retirement plans.
  • Uses knowledge of systems regulatory and industry requirements to project development needs or systems modifications
  • Provides content for product roadmaps, ensures timely delivery, and provides business reasons for any changes/revisions made to roadmaps
  • Assigns and monitors the work of team, providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed.
  • Identifies areas where continuous improvement can be applied, implements the change, and measures the level of improvement
  • Manages vendor relationships key to product delivery
  • Interacts with key suppliers and partners
  • Acts as escalation point for client issues that require product change resolution (does not include standard problem escalation process)
  • Determines and approves all service level agreements (SLAs) related to products and includes with business scope documents
  • Works closely with development teams to review enhancement requests for strategic value and align resources to high priority project
  • Presents product information and industry thought leadership to external audiences
  • May require up to 25% travel
  • Performs other related duties as assigned


  • Bachelor’s degree or the equivalent combination of education, training, and work experience.
  • Requires 10+ years of product management experience within the financial services industry
  • Resource management experience
  • Empower Loan Origination System (LOS) experience
  • Subject Matter Expert (SME) in the mortgage origination process


  • Thorough knowledge of Black Knight products, services, and capabilities (Loan Officer Digital, Seller Digital, Broker Digital)
  • Knowledge of consumer facing mortgage applications (LOS, POS, etc.)
  • Effective presentation and interpersonal skills
  • Knowledge of end-to-end systems development life cycles (Waterfall/Agile)
  • Excellent skills in communicating ideas both verbally and in written form in a clear, concise, and professional manner
  • Client relationship management skills, understanding and focusing on clients’ needs, establishing credibility, and building positive, professional, relationships with clients
  • Proven product management skills

Although target pay range may vary by work location, a representative pay range for Colorado residents is: $145,000 – $195,000. Eligible to participate in medical, dental and vision insurance, life insurance and disability insurance, 401(k) plan and employee stock purchase plan. Eligible to participate in the discretionary annual performance bonus. Eligible to participate in a commission plan.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

How to Apply

Job Types: Full-Time.

Job expires in 13 days.

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