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23 Jun 2020

Full-Time Senior Developer in Voice and Natural Language Processing

ariel_royzin@comcast.com – Posted by ariel_royzin@comcast.com Anywhere

Job Description

Please note that this position is remote, anywhere in the US.

WHO WE ARE

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. 

JOB DESCRIPTION

Job Summary:

Comcast Applied AI Research is an innovative research group within Comcast’s Technology & Product organization with offices in Washington, DC, Philadelphia, Denver and Chicago that engages in groundbreaking research to re-invent customer experience for Comcast’s 22+ Million consumers using AI and machine learning.

 

As a Software Engineer in the Natural Language Processing (NLP) group, you would join a small, autonomous team of researchers and engineers to build the core algorithms powering a voice platform used by millions of people every day. We use advanced Machine Learning (ML) to build a conversational NLP system that understands the user’s intent, whether they are looking for the latest movies or trying to access their bill. You would be part of our rapidly growing Applied AI research and engineering team that is responsible for the full stack and operationalization of high-profile products and services at Comcast.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job
  • Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
  • Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
  • Win as a team – make big things happen by working together and being open to new ideas
  • Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
  • Drive results and growth
  • Respect and promote inclusion and diversity
  • Do what’s right for each other, our customers, investors and our communities

 

Core Responsibilities:

  • Implement new features for the core NLP engine powering many Xfinity products and services, including the Xfinity voice remote and the Xfinity Assistant.
  • Design, develop, test and deploy REST services that support integration between our NLP system, and other online services.
  • Serve as technical contact and liaison for our internal customers and product managers.
  • Tackle problems that arise in production code and find solutions.
  • Mentor entry-level engineers and interns.
  • Collaborates with teams outside of immediate work group. Represents the work team in providing solutions to technical issues associated with assigned projects.
  •  Provides guidance and leadership to more junior engineers.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.

 

Job Specification:

  • Bachelor’s Degree
  • Computer Science, Engineering, Applied Mathematics, or Statistics
  • Generally requires 5-8 years related experience

How to Apply

Easiest way to get a hold of me to speak about this job is to email me directly at ariel_royzin@comcast.com - I also reply quickly to texts at 856-600-9431. I can most probably fit in a call same day or definitely the next day. The job description link is: https://comca.st/2Nqimt4  

Job Types: Full-Time. Job Tags: AI, artificial intelligence, machine learning, ML, Natural Language Processing, and NLP.

Job expires in 2 days.

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