Please login/register to apply for this job.
3 Sep 2021

Full-Time Senior Customer Quality Engineer

Cummins – Posted by Cummins Inc Columbus, Indiana, United States

Job Description

Applies the principles of product quality planning, evaluation, and control in support of the manufacturing and installation operations of the organization.

Responsible for applicable systems related to plant customer issues such as corrective action requests, supplier corrective action requests, nonconforming material reports, etc.

Leads containment activities.

Facilitates continuous improvement quality activities to reduce the potential for defects, and ensures continual improvement in process and product design.

Ensures products and process development meet quality standards.

Identifies problems, prioritizes actions, leads or participates in Six Sigma projects.

Participates in change management activities by verifying products and processes, developing key measures, analyzing data for decision support, and presenting results to plant leadership.

Leads audits of processes and quality systems.

Works with purchasing to improve the quality of purchased parts.

Serves as a quality technical resource to other functional areas.

May coach and mentor less experienced quality engineers.

 

 

Skills

Production Part Approval Process – Coordinates the level of submission of Advanced Product Quality Planning (APQP) activities and information related to the introduction of new or changed products and processes; dispositions the product’s readiness for production in accordance with the Production Parts Approval Process (PPAP) and APQP provisions of Automotive Industry Action Group (AIAG) manuals and Cummins procedures in order to meet supplier and customer requirements.

 

Communicates effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

 

Manages conflict – Handling conflict situations effectively, with a minimum of noise.

 

Customer focus – Building strong customer relationships and delivering customer-centric solutions.

 

Interpersonal savvy – Relating openly and comfortably with diverse groups of people.

 

Quality Leadership (Cummins Operating System) – Demonstrates knowledge of the Cummins Operating System, quality management systems by applying the ten practices to assess business segment and functional performance, set strategy aligned with business needs and create consistency of purpose for continuously improving products, processes, services; enables data driven decision making and removes barriers to enable individuals to have line of sight to the customer; uses metrics to drive continuous improvement.

 

Statistical Foundations – Applies statistical tools and technique to influence decision making; leverages understanding of data collection methods, key statistics, graphical and analytical methods to describe process performance, gain insights and drive improvement action

 

Problem Solving – Solves problems using a systematic analysis process by leveraging industry standard methodologies to create problem traceability and protect the customer; determines the assignable cause; implements robust, data-based solutions; identifies the systemic root causes and recommended actions to prevent problem reoccurrence.

 

Advanced Product Quality Planning – Leads the technical quality planning and ensures customer satisfaction through structured and measurable processes as defined by industry standard.

 

Measurement Science – Analyzes measurement processes throughout the relevant traceability chain to identify and quantify sources of measurement uncertainty relevant to the appropriate applied measurement science, “Metrology” e.g. Chemical, Dimensional, Electrical, Mechanical, Optical and Radiation and Physical.

 

Quality System Management – Guides in the practice and application of quality management system standards required by international certification bodies, industry specific regulatory authorities and customer’s contractually specified requirements.

 

Supplier Quality Management – Leads all aspects of supplier quality management; helps develop strategy and collaborative supplier partnerships; identifies supplier innovation capabilities; contributes to supplier audit and certification process; tracks supplier performance metrics and acts to quickly resolve issues to improve supplier quality performance.

 

Project Management – Establishes and maintains the balance of scope, schedule and resources for a temporary effort (a “project”).

 

Education, Licenses, Certifications

College, university, or equivalent degree in required.

This position may require licensing for compliance with export controls or sanctions regulations.

 

Experience

Intermediate level of relevant work experience required.

 

Lead plant quality projects and customers corrective action

 

Interact with all SEP customers.

 

Admin BIS DB, claims and investigation reports.

 

Support other areas as needed as QE.

 

Lead DWU associates.

 

Disposition material non-conformance in CQMS.

 

This position is subject to ITAR regulation and interacts with DCMA rep.

 

Experience in quality core tools (problem solving, Minitab, PFMEA, CPK and Control Plan).

 

Lead RFT and PQP projects.

How to Apply

To apply for this position, please use the following URL:   https://ars2.equest.com/?response_id=ae403f4e0456e63f970c3f0962582c5e

Job Categories: Equal Opportunities. Job Types: Full-Time.

Job expires in 29 days.

119 total views, 1 today

Apply for this Job