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7 Apr 2022

Full-Time Senior Business Analyst-Tacoma Link – $55K-$115K – SENIO002197

Sound Transit – Posted by Seattle, Washington, United States

Job Description

Salary range is $55k to $115k, with a midpoint of $85k.  New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.


Under general direction, the Senior Business Analyst coordinates and administers division initiatives and projects, performs business and process improvement analysis, supports the implementation of the department’s business and organizational plans, processes, and methods, and performs highly complex/advanced administrative initiatives and assignments. The Senior Business Analyst performs the full range of analytical, research, and problem solving duties and participates in the development, implementation, and administration of assigned projects for Tacoma Link; assists with allocating department resources in line with department goals and objectives; provides input and guidance into developing processes, policies, and procedures for department functions; and performs other projects/duties as assigned by the Tacoma Link Maintenance Manager.


The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Develops and administers division initiatives and projects; takes assignments from original concept through final implementation.

• Works with department/division management and staff to formulate, implement, and sustain effective programs, procedures, and process improvements.

• Works to research processes and create efficiencies and better reporting of department information, data, and metrics through existing and new department reporting mechanisms to a variety of audiences.

• Assists with the administration of the Tacoma Link capital program to include compiling the annual department budget materials, monitoring monthly capital budget variance reports, assisting staff with inputting departmental budget and staffing requests and forecasts.

• Oversees a variety of reports related to projects, division metrics, and staff reports; works with staff to ensure reports and presentations are completed according to Agency standards and in a timely manner; coordinates directly with division leadership to review and finalize materials.

• Supports Tacoma Link in space planning efforts, consultant colocation planning, non-revenue fleet vehicle assignments, and other functions critical to the division.

• Manages and leads projects in assigned area of responsibility; develops and manages project specific scopes, schedules, and budgets; interfaces and works cooperatively with other Agency departments to implement and support Department wide programs.

• Serves as resource to Division in preparing materials and reports as required by Federal Transit Authority.

• Collaborates with Tacoma Link Management to coordinate allocation of division resources, and implementation of plans and programs in-line with department/division goals and objectives and agency values; assists with special projects; interfaces with division staff to ensure effective communications of division scorecard goals and objectives; and facilitates implementation of agency goals within the division.

• Provides leadership and consistency among division resources for consistent delivery of policies, procedures, and guidelines.

• Monitors the progress of division audits to support the timely and sufficient response and facilitate the timely and effective implementation of audit recommendations.

• Champions and models Sound Transit’s core values and demonstrates values-based behaviors in everyday interactions across the agency.

• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.

• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.

• It is the responsibility of all employees to integrate sustainability into everyday business practices.

• Other duties as assigned.


Education and Experience:

Bachelor’s degree in public administration, business administration, or closely related field and four years of experience in performing project management, research, and analytical duties involved in planning or public policy and/or experience providing high level project/program support to executive level staff; OR an equivalent combination of education and experience. Experience in transit operations or other service delivery field preferred.

Required Licenses or Certifications:


Required Knowledge and Skills:

• Characteristics, services, and activities of the Operation Department/Division as it relates to area of assignment.

• General principles, practices, and procedures of business administration and public administration.

• Project and contract management principles and practices.

• Methods and techniques of data collection, research, and report preparation.

• Principles and applications of critical thinking and analysis.

• Principles and practices of budget preparation and administration.

• Principles and practices of record keeping and records management.

• Pertinent federal, state, and local laws, codes, and regulations.

• Principles of business letter writing and report preparation.

• English usage, spelling, grammar, and punctuation.

• Leadership principles, methods, and techniques.

• Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and statistical databases.

• Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.

• Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public.

• Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.

• Participating in the management of assigned projects or project areas.

• Using technical concepts and general project management tools and techniques to effectively coordinate a project and solve complex problems in creative and effective ways.

• Collecting, evaluating, and interpreting information and data from multiple sources.

• Conducting research and analysis and providing appropriate recommendations based on findings.

• Participating in the development and administration of policies and procedures.

• Preparing clear and concise analytical, administrative, and financial reports.

• Interpreting technical information for a variety of audiences.

• Assisting with budget preparation and administration.

• Coordinating projects with multiple tasks and re-prioritizing as needed.

• Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, Agency staff, or other agencies on sensitive issues in area of responsibility.

• Responding to inquiries and in effective oral and written communication.

• Leading and delegating daily tasks, communicating, and providing feedback and work direction to assigned staff.

• Working cooperatively with other departments, Agency officials, and outside agencies.

Physical Demands / Work Environment:  

• Work is performed in a standard office environment.

• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds.

• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

How to Apply

To apply, please visit the link below or visit and click on "current job listings".

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: analytics, business administration, business analyst, Coordination, problem solving, public administration, public policy, Research, transit operations, and  project management. Salaries: 80,000 - 100,000.

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