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19 Feb 2021

Full-Time Senior Advisory Representative – Casualty

Marsh & McLennan Companies – Posted by StewartPMMC Chicago, Illinois, United States

Job Description

As a communicator, you know how to “get through” to people

You don’t talk or write “at” people — you engage them with your very human approach that speaks to their needs, interests, and intellect.  You “get through” to them by being genuinely empathetic and straightforward in a way that makes them receptive to your message. You also know how to inspire and facilitate dialogue that moves projects forward. Please communicate with us.

Marsh has an opening for a Senior Advisory Representative to support Client Advisors in Marsh’s Central Zone Casualty practice. The Senior Advisory Representative will provide administrative and clerical support duties for insurance placement activities, and maintain ongoing relationship with clients & team colleagues to effectively service clients.

What can you expect?

  • This position is critical to successfully support a high volume book of business to Marsh insurance clients
  • You will receive on the job, online and side-by-side training to be successful and productive in this role
  • Work alongside highly experienced colleagues to gain experience and skill sets for professional growth
  • A property and casualty broker’s license will need to be obtained 30 days after hire

What is in it for you?

  • A company with an exceptional brand and proven results to match
  • Culture of internal mobility, collaboration and valued partnership with HR from the business.
  • Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
  • Competitive pay (salary and performance based bonus potential), Full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution.)
  • Flexible work opportunities for work/life balance
  • Participation in our Employee Stock Purchase Plan

We will Count on you to:

  • Work closely with Casualty Advisors to drive business and retention and improve the client experiences throughout the proposal and renewal process
  • Review contracts and audits, and follow up regarding endorsements, policy issuance, extensions and cancellations and escalate concerns to direct manager or client team, as appropriate
  • Monitor the renewal cycle by ensuring renewal protocol is completed (via tools available), gathering information, tracking quotes, and ensuring documents are issued correctly and on-time in accordance with our professional standards
  • Monitor the maintenance of proper records for reporting and audit purposes and processes insurance details into the database
  • Strengthen and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth and retention
  • Respond directly to simple and moderately difficult client questions and requests, and solicit assistance from Casualty Advisor as needed
  • Ensure all client information is collected, reviewed, updated and communicated to placement team for optimal program solutions and pricing
  • Must obtain P&C License within 30 days of hire, if not already licensed

Welcoming different perspectives, like yours, is one of our strongest attributes

We’re a community of individuals with different points of view who enjoy opportunities to share our skills and ideas. We genuinely value people who will articulate their perspectives while respecting those of others. We value diversity, so here, you will find no limits to your professional growth. We will welcome you into the stimulating process of exchanging ideas for personal and professional growth.

What you need to have:

  • Bachelor’s Degree
  • Minimum of 2 years in an administrative/service support role for the insurance industry
  • Proficient use of MS Office tools (Outlook, Word, PowerPoint and Intermediate Excel skills to include use of pivot tables and formulas)
  • Must be able to multitask and work in a fast paced environment
  • Must have excellent verbal and written communication skills
  • Broker licensed a plus OR able and willing to obtain within 30-days of hire

What Makes You Stand Out?

  • P & C licensed
  • High attention to detail and collaborative skill set
  • Willingness to learn and be successful in the commercial insurance field


Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: MarshGuy CarpenterMercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobalLinkedInFacebook; and YouTubeor subscribe to BRINK.

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

How to Apply

Please apply via the company's careers page link: Make sure you upload your resume with full contact information.

Job Categories: Equal Opportunities. Job Types: Full-Time.

Job expires in 82 days.

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