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15 Oct 2021

Full-Time Sales Operations & Supply Chain Assistant

HarperCollins Canada – Posted by Harpercollins Toronto, Ontario, Canada

Job Description

Company: HarperCollins Canada
Date: October 15, 2021
Job Title: Sales Operations & Supply Chain Assistant
Department: Sales
Reporting To: Director of Sales Operations & Supply Chain
Status: Regular Full Time
Location: 22 Adelaide Street West, Toronto (currently working remotely but will need to commute to the office when it reopens)

We celebrate and support the differences that make each of us unique, striving to create a welcoming workplace that ensures everyone has a voice and are able to do their best work. We welcome all applicants, including those who identify with groups that are traditionally underrepresented in the publishing industry including, but not limited to, Black, Indigenous, and people of colour, and members of the LGBTQIA2S+ community, and persons with disabilities. Join us, and share your story.

Job Summary:
In this role, you will be responsible for providing support to the Director of Operations & Supply Chain to coordinate stock needs for Canadian customers. You will enter data from various source documents into the Inventory Planning systems and projection spreadsheets, and assist with inquiries from US Inventory and Customer Service groups to facilitate all special handling of inventory and sales orders.

Duties and Responsibilities:
• General Inventory (60%)
o Assist with reorders and reprints using Inventory Planner
o Handle stock transfer requests between various warehouses
o Work with the Inventory control team to recode titles as needed, addressing backorders and purchase orders cancellation
o Assist with POS reports when required to highlight top selling titles in Canada for the US inventory group to fulfill reorders
o Coordinate requests to freeze/unfreeze stock to facilitate special orders
o Create purchase orders using shipping documents

• Inventory Projection (20%)
o Update Harper UK final monthly forecast grid with Canadian projections
o Participate in monthly projection meetings to set final order quantity
o Suggest quantities for trade market on weekly reprint list for Usborne titles
o Note NYP estimates in Inventory Planner as well as audit overall quantity for forecast increase
o Assist with coordinating stock needs for Costco, sending projections for backlist reprints and arrange to freeze projected quantities for work-orders

• Operations (20%)
o Review Release Approval mailbox for rush order requests from Customer Service for titles where stock is managed
o Submit bindery ship requests for direct from printer orders
o Review rejected returns from TNG providing approval to credit if returns are valid
o Liaise with the data team to troubleshoot data discrepancies on Pubstock

• 2 years of experience in Inventory Control, Supply Chain, or related field
• Post-secondary education in a related field an asset
• Exposure to Oracle’s JD Edwards EnterpriseOne an asset
• Excellent Microsoft Office skills, specifically Excel skills
• Able to multi-task, define priorities, and remain cool under pressure
• Ability to work alone and with team members and communicate effectively to all areas and levels of the organization
• Must be results-oriented, and take appropriate steps to achieve goals while taking ownership of situations as needed
• Proven ability to deliver timely, accurate work product and demonstrate good follow up and follow through
• Excellent data entry skills

What’s in It For You?
• The opportunity to be part of a company on the leading edge of publishing, working with a very talented team and exceptional books
• Remote work, flexible start/stop times
• Paid time off days and vacation allotment, starting at three weeks
• Flexible benefit plans to fit your needs and pension matching
• Various virtual social activities to keep you connected – we love trivia!
• Virtual author events and access to discounted books
• Working with passionate people!

About HarperCollins Canada and Harlequin
Harlequin is a leading publisher of commercial fiction and narrative nonfiction. We publish more than 100 titles a month that reach audiences globally. Encompassing highly recognizable imprints that span a broad number of genres, we are home to many award-winning New York Times and USA TODAY bestselling authors. Harlequin is a division of HarperCollins Publishers, the second-largest consumer book publisher in the world. Through HarperCollins’s global publishing program, Harlequin titles are published in 17 countries and 16 languages.

Known worldwide for the quality of its list, HarperCollins Canada is the proud home of many bestselling and award-winning authors, including Esi Edugyan, Heather O’Neill, and Lawrence Hill. It is our vision to publish the best books of our generation and to work with authors over the length and breadth of their careers. Our authors are at the centre of everything we do. In addition to the Canadian publishing program, HarperCollins Canada is responsible for the sales, marketing, and publicity of HarperCollins titles from around the globe.

How to Apply

External applicants are asked to apply on our website ( by October 29, 2021. HarperCollins Canada and Harlequin are Equal Opportunity Employers committed to equal employment opportunities. Employment decisions are based on job requirements and the skills, knowledge, and experience of the candidate, regardless of any other factors unrelated to job performance. We are also committed to ensuring that the accessibility needs of candidates and employees are considered and accommodated during the recruitment process. We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

Job Types: Full-Time.

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