Job Description

DESCRIPTION/RESPONSIBILITIES:
This primarily shop or office personnel management position acts as a group leader for projects and work assignments mainly in one of the following environments: Laboratory, Drafting/Product Configuration, Functional Excellence, or Engineering IT. Directly manages resources that deliver data and/or information to stakeholders both within and across business functions. The position involves maintaining strong working relationships with a wide variety of stakeholders primarily within the technical community, but may also span into other business functions.
Leads a small technical group of supervisors and/or technicians, allocates appropriate resources to meet customer needs and provides feedback to project team members in accomplishing tasks and goals.
Works primarily with internal customers to understand their needed support requirements and engages collaboratively to resolve issues and drive continuous improvement
Applies sound knowledge of engineering principles and manages teams on the specification, design and maintenance of the work environment in support of customer needs
Provides independent leadership of smaller business impact projects or ownership of complex components, products, systems or services with greater elements of ambiguity over an entry level engineer and with full accountability to the project team.
Delivers independent execution of established and emerging work processes and systems, while still developing technology or product knowledge.
Leads the development and improvement of work processes and systems across a functional discipline area within a business unit site.
Coordinates and directs work amongst technicians and temporary student employees, assists in the transfer of knowledge to lesser experienced engineers through either indirect (scope of influence) or direct management of a small, local group of engineers.
Provides support and guidance to influence technical direction within a project team and continues to develop proficiency in the competency areas critical to success in the role.
Operates as a recognized specialist in a discipline or product area within the immediate team.

REQUIRED SKILLS:
Skills
• Request Fulfillment – Manages a service request through its life cycle with efficiency and professionalism using the required processes and tools to maintain customer satisfaction.
• Service Level Management – Ensures the quality of the services delivered meet agreed levels using the required processes and tools in order to maintain customer satisfaction.
• Builds effective teams – Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Data Quality – Identifies, understands and corrects flaws in data that supports effective information governance across operational business processes and decision making.
• Decision quality – Making good and timely decisions that keep the organization moving forward.
Drives results – Consistently achieving results, even under tough circumstances.
• Communicates effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Builds networks – Effectively building formal and informal relationship networks inside and outside the organization.
• Resourcefulness – Securing and deploying resources effectively and efficiently.
Develops talent – Developing people to meet both their career goals and the organization’s goals.
• Manages complexity – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Education, Licenses, Certifications
• Demonstrated aptitude is required. A college, university, or equivalent associate’s degree or certification in an Engineering Technology area is
required.
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience
• Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area is required with a demonstrated track record of technical problem solving and quality decision making. Knowledge of MS Office tools is preferred.
• Lead a group of engineers and technicians who are focused onendurance testing and what it encompasses.
• Work with the team to determine current gaps and anticipatefuture gaps and technology needs. Create and implement plan to closeprioritized gaps including, but not limited to, continuously working on closingtechnician skill gaps.
• Coordinate endurance testing scheduling to meet customerneeds and maintain efficiency of people and uptime of equipment. Deliver on keyKPIs including test cell utilization, test bed uptime, etc.
• Embrace the team-based work system (TBWS) philosophy to driveindividuals to take ownership, hold each other accountable and work together toreach common goals. Coach team members at all levels through 1:1s, feedback andskill development (IDPs).
• Drive an interdependence culture of safety within the teamby holding self and team members to a high safety standard, as well as drivingcontinuous housekeeping improvements.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time.

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