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6 Dec 2021

Full-Time Retail Supervisor

smarshall – Posted by smarshall Marshfield, Massachusetts, United States

Job Description

Job Summary: The Retail Supervisor is responsible for overseeing, assisting and coaching all retail employees and ensuring smooth, compliant and consistent operations throughout their shifts. The Retail Supervisor should be a highly motivated critical thinker and hands-on individual that takes initiative to problem solve and support all staff members. The Retail Supervisor will work closely with management to support, develop and implement best practices and communicate flaws in daily processes. The Supervisor will be trained to work in all areas of the dispensary and may cover different positions as needed. The ability to keep a positive and supportive attitude while working in an occasionally stressful environment is paramount to the success of this position, as the Supervisor may be the direct contact between Budtenders, Inventory Specialists, Security, Delivery and Management. This position reports to the Director of Retail.

Core Competencies: Bud & Mary’s ensures consistent employee performance expectations are set across our organization by utilizing a set of Company Core Competencies. All employees are expected to perform their roles by meeting the expectations set forward within the core competencies as the needs of the business demands.


  • Maintain a positive and courteous attitude and high level of professionalism at all times
  • Provide leadership to all departments
  • Opening and closing duties such as counting the safe, starting and closing cash drawers, creating bank deposits and ensuring enough change is available for registers
  • Monitor staff arrivals to ensure all positions are on time for their scheduled shifts
  • Relay information to Budtenders regarding new products added to the menu
  • Assist with setup of products on the sales floor as needed
  • Support the Inventory Specialist with digitally and physically moving cannabis products from the vault to the sales floor
  • Merchandising of non-cannabis products
  • Monitor par levels of both cannabis products and non-cannabis merchandise
  • Monitor and update menu descriptions for accuracy as needed on all platforms (POS, Dutchie, paper menus)
  • Assist Inventory Specialist with fulfillment of kiosk express orders and pre-orders
  • Assist Inventory Specialist with receiving, organizing and storing new product shipments both physically and digitally
  • Participate in weekly communications meetings with management
  • Perform audits of cannabis products, accessories and other merchandise as needed
  • Handle sales transactions during peak business hours
  • Cover Budtender, Greeter and Inventory Specialist’s lunch breaks as needed
  • Answer phone and web inquiries
  • Handle returns and exchanges at the POS
  • Complete RVT training as mandated
  • Provide exceptional customer service at all times


  • 1+ year in a cannabis retail or inventory setting preferred
  • Strong leadership skills
  • Hospitality mindset and team oriented attitude
  • Prior experience working with METRC and POS programs preferred
  • The ability to multitask and work in multiple departments daily
  • Exceptional attention to detail and organizational skills
  • Ability to count large amounts of cash accurately
  • Ability to work well independently and with others
  • Strong communication skills, both verbal and written
  • Must be 21+ and possess a valid State issued driver’s license or ID
  • Ability to pass a background check
  • Must be able to work a varying schedule including nights, weekends and holidays

Other Qualifications:

  • Must be able to lift up to up to 40 pounds at times
  • Must be able to stand for long periods
  • Must be able to bend at the waist

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

How to Apply

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

Job Types: Full-Time.

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