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19 Nov 2021

Part-Time Retail Sales Associate

TIFF Careers – Posted by TIFF Careers Toronto, Ontario, Canada

Job Description

Retail Sales Associate
Visitor Experience

Retail Sales Associates are responsible for providing excellent customer service in the TIFF Shop to drive sales and perform merchandising duties to ensure the shop is maintained and inventory is organized. This position will be reporting to the Sales Manager, Visitor Experience.


  • Demonstrate in-depth product knowledge and Interact with customers around the shop meet their needs and drive sales
  • Participate in merchandise handling, receiving and pricing and organizing
  • Perform accurate transactions on POS system
  • Open and close POS, prepare daily cash float and calculate daily deposit for the Finance department
  • Utilize POS database to complete purchasing and receiving paperwork for the Finance department
  • Review Shopify account, process online transactions, package and mail out products
  • Communicate with customer by email and phone to provide information and support
  • Set up and tear down promotional displays and pop up shop(s)
  • Maintain a clean and safe work environment, including dusting and cleaning of displays
  • Participate in the annual inventory count and conduct inventory spot checks throughout the year
  • Knowledgeable about services and programming available at the TIFF Bell Lightbox


  • December 16, 2021


  • 2+ years experience in retail and/or customer service position
  • Cash handling experience
  • Experience with Shopify and/or Givex considered an asset
  • Adaptable to a flexible work schedule including some evenings and weekends
  • Available to work for the duration of Festival

How to Apply

HOW TO SUBMIT & APPLICATION DEADLINE: ● All applications must be submitted online through TIFF’s Career Centre. ● Please upload your cover letter and resumé as one PDF, before the deadline of Friday December 3, 2021 CLOSING: We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. Candidates must be legally able to work in Canada at this time. TIFF regrets that it is unable to sponsor employment Visas. Please send any questions via e-mail only to TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities. If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at or 416-599-8433 x2013. We strive to provide reasonable accommodations whenever requested.

Job Categories: Equal Opportunities. Job Types: Part-Time. Salaries: Not Disclosed.

Job expires in 73 days.

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