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14 Apr 2022

Part-Time Retail Consultant / Part Time & Full Time /Regents Street/ New Counter Opening

Aesop – Posted by katie.mathers@aesop.com London, England, United Kingdom

Job Description

Purpose of the Role

We currently seek dedicated Retail Consultants to work within our next location, the brand new Flagship store Aesop Regent Street in London. The successful applicant will have flexible availability and may be required to work weekends. This new role is open for part-time and full-time candidates.

The Retail Consultant has the primary responsibility to sell our products through natural and intentional customer interactions. Through effective communication and selling skills they explore possibilities and unite customers with products that meet their needs, thus building lasting customer relationships and contributing to Aesop’s commercial success.

Primary Accountability

  • Deliver seamless customer experience
  • Own self-development and performance
  • Master brand and category knowledge
  • Execute retail essentials

Key Partnerships and Stakeholders

  • Store Manager
  • Retail Business Manager
  • Commercial/Country Manager
  • Training & Performance Specialist

Suitability Considerations

People who thrive in this role:

  • Enjoy interacting with others and working in a team
  • Display confidence in communication, including tactile demonstration
  • Swiftly adapt to people and situations
  • Gain satisfaction from providing solutions
  • Seek out opportunities to continuously grow and develop
  • Strive to deliver and exceed on goals and targets
  • Are motivated by exceeding customer expectations

Key Experience, Knowledge, Skills

  • Experience in customer service environment e.g., retail, hospitality
  • Proven track record of effective selling skills and ability to drive commercial outcomes
  • History of successfully participating in and contributing to a team
  • Demonstrated ability to utilise empathy to manage interpersonal relationships
  • Working knowledge of skin care and skin care industry
  • Knowledge of hair care, body care, fragrance and home categories (advantageous)
  • Strong communication skills
  • Excellent problem-solving skills

If this sounds like something you may be interested in, please do apply now by following the link here

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

How to Apply

If this sounds like something you may be interested in, please do apply now by following the link here

Job Types: Part-Time.

Job expires in 1 day.

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