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14 Sep 2020

Temporary Remote Systems Engineer (20-13748)

Axelon Services Corporation – Posted by iris.chen@axelon.com Dallas, Texas, United States

Job Description

Long Term Contract for a Remote Systems Engineer ( No corp. to corp. or 3rd party)
Hands-on function that ultimately results in the delivery of contact center applications or services. Responsible for translating the core architecture for business requirements into the final technical solution (consisting of platform, network, software, cloud, etc.) through functional, performance, and reliability analysis using engineering models and techniques, primarily through software development throughout the vertical stack. Defines designs; Provides technical enablement for Genesys application components and subsystems. Drives important design decisions for development team regarding the entire Genesys portfolio inclusive of the applications and functions listed below.
• Genesys Framework, Routing (ORS, URS, IRD, Composer), Reporting (icon, Pulse), SIP-based (SIP Server, RM, MCP) and administrative (Administrator, GAX) components.
• Genesys Call flows, route points, and addition of new users.
• Genesys report development including SQL and Oracle table creation, maintenance and optimization

Key Roles and Responsibilities: Elaborate the design and interfaces for specific components including: Define subsystems and their interfaces, allocate responsibilities to subsystems, understand solution deployment, and communicate requirements for interactions with solution context; Align development teams to a shared technical direction and partners with those teams in elaborating the Solution and its interfaces; Validate technology assumptions, evaluate implementation alternatives; Establish critical NFRs at the solution level, participate in the definition of others. Create and enable the Continuous Delivery Pipeline including: Participate in planning, definition, and high-level design of the system solution and explore alternatives; Develop the Architectural Runway in support of new business Features and Capabilities; Work with portfolio stakeholders, Solution and Enterprise Architects, to develop, analyze, split, and realize the implementation of enablers; Participate in project planning, system and solution demos, retrospective workshops; Understand technical characteristics of and assist with architectural integration of external components, systems, and platforms.
Job Contribution:Senior level technical expertise. Deep technical knowledge and subject matter expert on client technologies.
Education:Preferred Bachelors of Science degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math; Developer nanodegree; or equivalent experience. Experience: Typically requires 5-8 years experience. Technical Career Pathway (TCP) role. Supervisory: No.

How to Apply

Please send your updated resume to iris.chen@AXELON.COM

Job Types: Temporary.

Job expires in 35 days.

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