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27 Apr 2022

Full-Time Quality Manager

Leggett & Platt – Posted by fkbond High Point, North Carolina, United States

Job Description

We, at Leggett & Platt Inc., are searching for a Quality Manager within our US Spring team to help support our Bedding  business.  Did you know we have been revolutionizing the sleep industry since 1883?  That’s right!  In fact, we hold the original patent on a spiral steel coil bed spring, filed way back in 1885.  Since then, we have been an industry leader in guaranteeing you get the best sleep possible.  If you join our team, your work will ensure people across the world have a little more comfort in their lives.


As a Quality Manager you will have the opportunity to oversee the quality process to ensure consistent standards.  Your contributions will have a direct impact on the business by ensuring all products meet customer expectations and demands.  The team you will be working with is collaborative, hardworking, and innovative, and values strategic minded and success driven individuals.

So, what will you be doing as a Quality Manager?

  • The Champion of Leggett & Platt Branch 1506 Quality System. (LP9000)
  • Responsible for ensuring labor scanning reports and attendance calendars are completely accurate.
  • Communicate changes in the manufacturing process to supervisors and employees in a timely manner to ensure the manufacturing of quality product.
  • Ensure new employees receive proper tools and training to produce a quality product.
  • Coordinate and implement changes in Product Specifications generated by Corporate Quality assurance or branch management request.
  • Ensures with Branch Management that employees follow all quality programs.
  • Ensure department operates safely and efficiently.
  • Responsible for completion of any assignments from the Branch Manager to ensure efficient and effective department operations.
  • Responsible for the review and authority for the disposition of nonconforming product.
  • Conform to all Quality and Safety requirements and procedures.
  • Participate in training programs.
  • Follow all written procedures, Work Instructions and Quality Plans.
  • Keep a clean and orderly workplace.
  • Participate in and be committed to the Continuous Improvement Process, Quality, Safety, LP9000, and TPM.
  • Provide support in your work position for Total Productive Manufacturing’s (TPM’s) ultimate goal of maintaining in a “like new” condition with no safety concerns and no breakdowns. Key components of this process are assisting or performing quality PM’s, PDM’s and C.L.A.I.R. related task. As well as participating on Equipment Improvement Teams (EIT’s) to determine and eliminate root causes of machine breakdowns.
  • Oversee LP9000 quality system documentation (manual, procedures, work instructions, quality plans, quality records) as the LP9000 “Management Representative”.
  • Oversee gage calibration program.
  • Understand product specifications and tolerances and make documentation available for all products produced.
  • Supervise, train, direct, and evaluate work activity of QA Technicians and Document/Data Control Clerk on three shifts.
  • Oversee the calculation and use of key indicators for Corporate Quality Department (weekly).
  • Function as a member of Branch Management Team.
  • Enter data on computer as needed.
  • Develop and maintain inspection plans.
  • Develop and maintain system level procedures.


To be successful in this role, you’ll need:

  • Ability to effectively supervise a large group of people in a manufacturing environment.
  • Must be able to work overtime and other shifts as needed.
  • Must be a team player and a team leader.
  • Must have a good understanding of Safety procedures, Continuous Improvement Process, Quality, and TPM.
  • Must have good communication skills.
  • Must have the ability to lift, stoop, bend, and move quickly to perform all physical demands.
  • Must be able to give and follow verbal and written instructions.
  • Must be able to work well with others.
  • Must exhibit acceptable attendance.
  • Must understand quality is main aspect of job.
  • College degree or associate degree, or related experience with quality preferred.
  • Knowledge of ISO 9001, LP9000 or an associated quality-based system.
  • Must have basic mathematical skills.
  • Must have decision-making skills.
  • Must be able to read and understand various measuring devices. (Ex. Tape Measure, micrometer.)
  • Must have good time management skills.
  • Computer knowledge a must. (Word, Access, MiniTab, Excel).
  • Must be able to work independently.
  • Previous manufacturing experience is a must.
  • Must be able to lift up to 75 pounds.
  • Must be able to understand, fill out, and train all necessary partners on paperwork such as quality records, labor scanning reports, inventory control records, returned goods records, etc.


Things we consider a plus:

  • Ability to be trained/certified in forklift operation is a plus.

Our benefits may vary slightly from one location to the next, but what you will find, is that we offer: medical, dental, and vision insurance; as well as paid vacation, paid personal time, and various opportunities to give back to your local community.  One convenient fact about our medical plan, is that we offer tele-visits, so you don’t have to leave the comfort of your home when you are feeling under the weather!  We also strongly encourage and provide opportunities for learning and professional development.  Our Learning & Development team has put together in-house training on subjects like front-line supervisor essentials, how to manage conflict in the workplace, and many others.

What to Do Next

Now that you’ve had a chance to learn more about us, what are you waiting for!  Apply today and allow us the opportunity to learn more about you and the value you can bring to our team.  Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.

Our Commitment to You

We’re actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all, including people of color, people from working-class backgrounds, women, and members of the LGBTQ+ community. We welcome and encourage applications from people with these identities or members of other historically marginalized groups.

Research shows that women and people of color tend not to apply to jobs unless they believe they are 100% qualified and apply to fewer senior-level positions. With that in mind, we encourage you to apply if you meet the minimum qualifications but perhaps not all of the preferred qualifications. We’d love to have the opportunity to consider you! In keeping with our commitment, Leggett & Platt Inc. will take the steps to assure that people with disabilities are provided reasonable accommodations.

Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer

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How to Apply

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Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 60,000 - 80,000.

Job expires in 22 days.

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