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14 Feb 2023

Full-Time Proposal Writer

nicole.anderson – Posted by nicole.anderson Charlotte, North Carolina, United States

Job Description

Proposal Writer, Proposal Operations


Here at Passport, the majority of our sales come through a competitive procurement process,  requiring Passport to answer Request for Proposals (“RFPs”). Located within the Revenue Operations team, the Proposal Writer is a primary resource to support Passport’s Sales and Client Success teams with formal proposal responses and processes. The proposal is a critical step in bringing new and renewal business to Passport and the Proposal Writer plays a vital role in our continued success. The Proposal Writer works hand-in-hand with the other members of the Proposal Operations team and internal stakeholders to construct clear, concise, and powerfully written responses. In this role, the Proposal Writer ensures the value proposition of Passport’s current product offerings are effectively communicated by way of writing and editing proposal components to put forth the most compelling solutions possible for our clients


  • Manage and update content library and previous bids to provide compliant proposal responses to all general, non-technical requirements
  • Ensure proposal responses are written with a consistent “voice” and all content is grammatically corrected and punctuated
  • Work with the Design team to incorporate graphics
  • Work with the Technical Writer and other Passport teams to create, own, and maintain RFP templates & content in such a way that all necessary information is accurate and up to date.
  • Establish scalable proposal processes and content organization to better support future proposals & provide visibility to internal stakeholders.
  • Assist Proposal Managers in the compilation of bid writing, ensuring all projects include quality content, are completed along predetermined timelines, and deliver a high quality product.
  • Work with Sales, Client Success, and the Proposal Managers to develop, write, and incorporate “win themes” into each proposal.


  • Bachelor’s degree
  • 3 – 5 years of experience in technical, proposal, or content-writing roles or with SaaS experience; government experience is a plus
  • Strong grammatical skills
  • Proven track record of consistently delivering and meeting conflicting deadlines without sacrificing quality of work
  • Excellent communication skills (written, verbal, and listening) with the ability to follow instructions and work effectively across internal and client teams
  • Demonstrated ability to think critically, analytically and independently
  • Amazing time management and organizational skills
  • Ability to manage multiple, complex projects at the same time
  • Ability to learn quickly and on the fly, and then apply learnings to improve future work efforts
  • Can manage ambiguity with confidence
  • Comfort with change, and ability to be nimble/resourceful through change
  • Ability to make connections across business and marketplace

About You

You strive to be the best at what you do and can work efficiently in any environment. You pride yourself on creating strong narratives, being persuasive, and being able to communicate concisely. You love partnering with other teams to get the job done and are viewed as a valuable partner by all with whom you work. You are thoughtful in your approach to problem-solving and coming up with the best positioning. You are analytical in your approach. You have strong organizational skills and excel at prioritizing your work, and setting clear expectations with your partners. You have an eagle-eye when it comes to dotting i’s and crossing t’s – ensuring that everything in a proposal meets or exceeds the requirements.

About Us

Passport is transforming mobility management for cities, empowering them to create more livable and equitable communities. Passport’s mobility platform enables clients to digitally coordinate all modes of transportation and implement real-time, data-centric management of their curbside and street space through its enterprise software. Trusted by nearly 600 cities, universities and agencies, including Chicago, Toronto, Los Angeles, and Austin.

Passport is one of the fastest growing companies on the Inc. 500 and Deloitte Technology Fast 500 lists. Passport is backed by Bain Capital Ventures, Grotech Ventures, MK Capital, and Relevance Capital. For more information, visit

Passport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

How to Apply

Please apply via our careers page at   We look forward to reviewing your application!

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: government proposals, proposal writing, proposals, and RFP. Salaries: 60,000 - 80,000.

Job expires in 46 days.

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