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21 Feb 2023

Full-Time Project/Program Manager III – CNL

King County DLS, Director’s Office – Posted by vswai Seattle, Washington, United States

Job Description


King County’s Department of Local Services (DLS) Director’s Office is seeking a Project/Program Manager III to independently manage complex projects from start to finish. The individual in this role will start by developing and monitoring the Community Needs Lists (CNLs) program. In this newly created position, this individual will be focused on implementing this multi-year, interagency, community-focused program. This will entail collaborating with King County agencies to develop and implement the program and database technology, selecting and implementing the survey technology to gather and manage community and agency input, and managing colleagues to assist with communications and community engagement in the 11 unincorporated areas of King County. This individual will write the reports required to submit the CNLs with the Executive’s Biennial Budget to the King County Council.

The ideal candidate for this role will be a quick thinker who is self-motivated, comfortable developing repeatable program methodology and processes, good at motivating and organizing others to support a program, and at ease with navigating uncertainty and ambiguous situations. The candidate will excel if they have excellent project management skills, excellent interpersonal skills, a keen attention to detail, interest in technology for organizing and managing data, the ability to stay focused in a fast-paced environment with competing priorities, and a passion for equity and social justice.


The Department of Local Services (DLS) is required by King County Code 2.16.055, C.1 to develop 11 Community Needs Lists (CNLs)—one for each of the six rural community service areas and five urban potential annexation areas in unincorporated King County. The CNLs are lists of potential services, programs, facilities, and capital improvements identified by the community members as priorities for their areas. The CNLs are one of many inputs informing King County Executive Branch departmental budget requests, along with departmental priorities, strategic plans, and priorities of the King County Executive and the King County Council.

The first cycle of the CNLs was completed in Autumn 2022. The community engagement for the 2021/22 cycle was centered around an online community survey and townhall meetings that prioritized requests. Due to various challenges with this model, this individual will be implementing a new process, based on guidelines co-created with community members, in 2023/24.  



Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.

  • Manage a new, complex project independently from start to finish.
  • Develop and lead a team of colleagues, as needed, to assist with the project. Coordinate work done by the team, resolve issues, provide expertise, guidance, and project team leadership.
  • Develop project methodology and ensure that program requirements and procedures are being consistently applied by DLS and other King County department staff.
  • Develop the project budget.
  • Develop and manage data gathering processes (such as community surveys, focus groups, and workshops).
  • Collaborate with the communications team to create content for website and social media platforms to encourage participation.
  • Work closely with community engagement staff to encourage community engagement in the project.
  • Coordinate with other King County departments to provide input into project planning, implementation, and monitoring while balancing their needs with project needs.
  • Represent the department in County meetings and serve as the subject matter expert and information lead for the project.
  • Develop program/policy recommendations, analytical or program evaluation reports, and issue papers.
  • Write summaries of the community engagement and equity impact review process undertaken during the project.
  • Prepare project materials for submission to the King County Council, which requires working with legislative staff and the King County Executive’s Office to ensure all requirements are met.
  • Consistently ensure that the quality of the project materials meets King County standards.
  • Effectively manage competing priorities, accomplish tasks, and monitor performance metrics. Other duties as assigned.



The successful candidate will have the following competencies:

  • Demonstrated experience managing complex projects with some community engagement.
  • Understanding of and interest in technologies and methodologies to facilitate data gathering and analysis.
  • Ability to make sense of complicated, high quantity, and sometimes contradictory information to effectively move the project forward.
  • Effective and excellent written and oral communication and presentation skills in order to provide a clear understanding of the project to different audiences with different needs and different engagement levels.
  • Manage ambiguity to operate effectively even when things are not certain, or the way forward is not clear.
  • Organizational savvy to maneuver comfortability through complicated policy, process, and people-related organizational dynamics.

Minimum Qualifications:

  • Bachelor’s degree in a related field; OR an equivalent combination of education and experience which provide the necessary knowledge, skills, and abilities to perform all the duties described in this job announcement.
  • Excellent project management skills, including planning, budgeting, resource management, data analysis, facilitation, change management, communications, and community engagement (as necessary).
  • Demonstrated ability to establish effective working relationships and partnerships across disciplines and differing community and constituent interests to meet mutual goals.
  • Skill in gathering, manipulating, and using data using technology and other tools
  • Proficiency with Microsoft Office Products, including Excel, Word, PowerPoint, and SharePoint.
  • Superior attention to detail with strong follow through.
  • Cultural awareness and comfort with complex and challenging discussions about race, equity, and inclusion in the workplace and in the project.
  • Effective team management skills, including coordinating the work of multi-disciplinary staff across departments.



Those applicants who pass the initial screening will be invited to interview the week of March 20th, 2023.

If selected as a finalist, you will be invited to come back the week of March 27th, 2023, for a second interview.

This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.

WHO MAY APPLY: This position is open to all qualified applicants.

WORK SCHEDULE: The work week is normally Monday through Friday, 8.00 a.m. to 5:00 p.m., but may at times require work outside of normal business hours. This full-time position is non-exempt and not overtime eligible.

FORMS AND MATERIALS: An online employment application completed at, resume, and cover letter (no more than 2 pages) summarizing how you meet the experience, qualifications, knowledge, and skills for the position.

SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews.  Interviews will be conducted via Teams.  Reference checks and file reviews will be conducted.

UNION MEMBERSHIP:  Non-represented

For more information regarding this recruitment, please contact:
Vivienne Swai
Human Resources Analyst

Teleworking Requirement
The work associated with this position will be performed through a hybrid work schedule of teleworking, onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities.)  Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department’s hybrid environment.

Forbes recently named King County as one of Washington State’s best employers. 

Together, with leadership and our employees, we’re changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation’s best places to live, work and play. 

Guided by our “True North“, we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles–we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

How to Apply

project-program-manager-iii-cnl | Job Details tab | Career Pages ( If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: $96, 577.31 Annually, and 703.57 - $122.

Job expires in 17 days.

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