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11 Dec 2020

Full-Time Project Manager – Localization

SDL – Posted by mlamsdl Montreal, Quebec, Canada

Job Description

Localization Project Manager

Montreal, CA

Who are we?

SDL is the global leader and innovator in language and content management technology and services. We enable companies to create meaningful digital journeys and form important emotional connections with their global customers by powering the creation, translation and delivery of relevant, personalized content to make understanding possible. We are a dynamic, collaborative and globally diverse team, working together to completely transform how the world communicates and connects with one another through content. If you like making an impact, helping others, taking a fresh look at processes and tools, furthering an open an innovative culture and tend to generally look at even the smallest task in the context of how it impacts the overall organization – we should talk!

What is this role?

The Project Manager manages all assigned Life Sciences projects in the most efficient manner possible in order to ensure client retention, satisfaction and ultimately repeat revenue growth. The Project Manager is the primary interface for our customers and manages a variety of project types (such as documentation, software, multimedia projects) with different levels of complexity. This Project Manager must be proactive, be able to handle shifting and changing priorities fast and effectively with strong written and verbal communication skills. The ideal candidate will ensure that project teams understand the scope, complexity and expectations of all assignments, and that the clients are kept fully informed as to the progress and financial status of their projects. Additionally, the Project Manager needs to manage and motivate the extended project team, ensuring actions are clearly delegated and that resource and quality issues are escalated in a timely fashion to departmental managers and the Program Manager. The Project Manager will also support the mentoring and training of assigned Project Coordinators.

Responsibilities:

  • Delivery of projects that meet or exceed client expectations and achieve targeted levels of profitability.
  • Analysis of files using translation memory tools.
  • Compiling estimates and proposals for new or existing clients.
  • Adhering to the sales process and SDL project processes.
  • Close financial monitoring and control of projects through budgets, invoicing and change orders to ensure timely and final invoicing.
  • Strategic project planning involving best methodologies, processes, and risk assessments.
  • Accurate documentation and filing of all project related materials.
  • Identification and development of project/process improvement opportunities.
  • Provide clear and consistent communication with strong attention to service with Clients, and internal production teams.
  • Address any project issues and handle project escalations.
  • Monitoring and mentoring of any assigned Project Coordinators.

 

Skills and Experience

  • Degree in either Translation Project Management, Business Administration, Life Sciences, or a related area or equivalent work experience
  • Bilingual French/English is a plus
  • 3 to 5 years of localization project management experience, preferably in Life Sciences
  • 3 to 5 years of budget management experience
  • Localization knowledge involving all aspects – Engineering, DTP, translation, testing and translation tools and methods
  • Experience growing accounts
  • Excellent written/verbal communication and presentation skills
  • Customer service experience
  • Proactive
  • Strong organizational skills
  • Ambitious and with a desire to learn and progress
  • Analytical and organized problem solving abilities
  • Able to meet deadlines and work under pressure
  • Adaptable and flexible to a changing work environment
  • Proficient computer skills (Word, Excel, PowerPoint, Acrobat, html, xml)
  • Experience in the use of CAT tools is a plus (including translation memories, content management, and glossary and file management tools)
  • Life Science experience is a plus

 

SDL is an Equal Opportunity / Affirmative Action Employer.  Qualified applicants will be evaluated for employment without regard to race, color, religion, sex, national origin, veteran, and disability status.  For more information about EEO/AAP legislation please visit http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. 

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

Job expires in 54 days.

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