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24 Sep 2020

Temporary Project Coordinator (20-14527)

Axelon Services Corporation – Posted by iris.chen@axelon.com Tampa, Florida, United States

Job Description

“This role is currently work-from-home and will move to the office environment after the COVID-19 restrictions are lifted.”

Job Description: The FFM Project Coordinator will serve as an intermediary between business leaders and operational IT teams to respond to potential enhancements to cloud-based CRM software. The Project Coordinator will use technical and business skills to respond to inquiries from the field and will also be the main contact for communicated to third parties for releases and updates. This role is responsible for ensuring that the FFM team stays compliant with all Client SOPs and SDLC processes in the development and delivery of systems to its business partners. This role will be the main point of contact for all documentation and other process improvement initiatives and will be a primary contact for numerous initiatives in cloud-based (Salesforce App) content management and customer relation management systems.

Responsibilities:
• Oversees the preparation, migration and deployment of Interactive Visual Aid materials to the field, across departments, and to third party organizations • Manages app signing processes including coordination of Apple apps, home grown apps, and Salesforce apps • Reviews, updates and disseminates system knowledge articles and works closely the with support teams • Manages and supports Field Force Management initiatives • Interacts with Field Force management team members to gain understanding of projects and assist with project documentation, system requirements, and enhancement requests • Initiates interactions with Internal teams and External matrix teams • Prepares and/or maintains documentation pertaining to systems operation and user documentation • Assist with documentation and preservation of processes and artifacts including Requirement Documents • Translates business specifications into user documentation • Plans, writes, and maintains systems and user support documentation efforts • Administers FFM Project & Portfolio Management (PPM) activities by processing SOWs and Chargebacks

Requirements:
• IT experience with Salesforce and Veeva CRM and Field Force process experience in a pharmaceutical or healthcare setting is preferred • IT Validation Systems knowledge and experience a plus • Good understanding of the software development lifecycle • Knowledge of Apple VPP process a plus • Experience with Vitalize Incident, Problem, Change, Release, Configuration, Request and Knowledge Management modules • Technical knowledge of Office tools and SharePoint and demonstrated ability to apply skills to new software solutions. • Ability to work effectively and cooperatively with cross-functional teams, including external partnerships and vendors. • Strong project

How to Apply

Please send your updated resume to iris.chen@axelon.com

Job Types: Temporary.

Job expires in 9 days.

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