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21 Jun 2022

Full-Time Program Manager-Technical Standards & Requirements – $65K-$145K – PROGR002242

Sound Transit – Posted by Seattle, Washington, United States

Job Description

Salary range is $65k to $145k, with a midpoint of $105k.  New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.


Under general direction and in support of the Director of Technical Standards and Requirements, manages and coordinates the development, implementation, and maintenance of agency technical standards, requirements, and procedures necessary to support the agency’s capital projects and operational support within the Engineering Division of the Portfolio Services Office (PSO) Department of Sound Transit.

In support of the Director, provides technical oversight and direction of the administration and implementation of assigned technical standards and requirements management for all Sound Transit modes from planning, design, construction, and in to operation to ensure that all projects (system expansion and non-expansion) successfully meet identified agency needs.

The position will be responsible for leveraging industry best practices, creating clarity of business processes, roles and responsibilities in the decision-making framework, and ensuring appropriate stakeholder engagement and communication. The program manager will monitor the effectiveness of the program, ensure effective and transparent reporting, ensure risk, issue management, and build continuous improvement into the program.

The position requires the ability to exercise independent judgment, initiative, and effective decision-making within defined guidelines. This position serves as a cross-departmental liaison and will need to coordinate with Sound Transit partners and external stakeholders. Champions all agency values with a focus on collaboration and inclusion, transparency in communications, proactive approach to problem solving, and strategic thinking to successfully deliver agency objectives and priorities.


The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.


• Assists the Director in management of project tasks for ongoing and upcoming Technical Standards and Requirements projects with responsibility for preparing and monitoring project scope, work plan, schedule, and budget; and coordinates project relevant outreach efforts.

• Supervises the Consultant day-to-day activities and supports the Consultant in the coordination of work with other Sound Transit staff.

• Monitors and evaluates use of Engineering standards, requirements, and procedures to ensure they are interpreted and applied consistently.

• Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures.

• Develops, maintains, and reports metrics to re-evaluate and assess effectiveness and efficiencies of the processes and procedures; ensures effective communication of performance metrics.

• Leverages industry best practices and trends, along with lessons learned, to implement continuous process improvements and ensure robust standards, requirements, and procedures for all modes.

• Manages the expectations of and partnerships with other divisions, programs, departments, external stakeholders, partners, regulatory agencies, and the broader community; provides prompt and concise feedback or corrective actions as necessary.

• Attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields related to area of assignment.

• Participates in the development and administration of the division’s annual budget.

• Responds to questions and inquiries from consultants, contractors, engineering professionals, and Agency staff regarding information related to area of assignment.

• Provides other support to the department as directed.

• Champions and models Sound Transit’s core values and demonstrates values-based behaviors in everyday interactions across the agency.

• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.

• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.

• It is the responsibility of all employees to integrate sustainability into everyday business practices.

• Other duties as assigned.



Education and Experience:

Bachelor’s degree in any engineering or closely related field and four years of experience in the area of civil, architectural or systems engineering design and construction experience that includes consultant management experience, preferably in a public sector transit environment; OR an equivalent combination of education and experience.

Required Licenses or Certifications:  


Preferred Licenses or Certifications:  

• Certified Systems Engineering Professional (CSEP).

• Project Management Professional (PMP).

Required Knowledge and Skills:

• Operations, services, and activities of heavy civil and systems engineering design and construction programs.

• Principles, practices, and tools of requirements management.

• Project and change control concepts.

• Principles of change management and configuration management.

• Policy and procedure development and implementation

• Project management and concepts, and workload management.

• Principles of management, training, and performance evaluation.

• Contractual concepts, terms, and conditions.

• Data gathering, analysis, and visualization for decision-making and transparency of decisions.

• Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and statistical databases.

• Developing, monitoring departmental, and program/project operating budgets, costs, and schedules.

• Interpreting and applying applicable federal, state, and local policies, laws, and regulations.

• Techniques to work effectively under pressure, meet deadlines, and adjust to changing priorities.

• Strong relationship building and management, and ability to positively influence the work of others.

• Independent judgment, strategic thinking, and issue resolution.

• Strong written and verbal communication skills and active listening.

• Ability to work effectively under pressure, meet deadlines, adjust to changing and competing priorities, and balance competing demands.

Preferred Knowledge and Skills:

• None.

Physical Demands / Work Environment: 

• Work is performed in a standard office environment most of the time but also may involve occasional time at construction sites and facilities.

• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.


Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

How to Apply

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Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: architectural engineering, civil engineering, Construction, engineering, portfolio services office, Program Manager, and technical standards. Salaries: 80,000 - 100,000.

Job expires in 78 days.

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