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8 Mar 2023

Full-Time Program Coach

Storefront – Posted by Storefront New York, New York, United States

Job Description

About The Children’s Storefront

The science is clear: back-and-forth interactions between caregivers and children in the first three years of life build the strongest foundation for brain growth and lifelong success, and responsive play is an important tool to build babies’ brains — yet this research often doesn’t reach the parents who could use it to support their children’s healthy development.

The Children’s Storefront has partnered with families in Harlem for over fifty years, and is now laser-focused on bringing the power of responsive interactions and child-led play to our community. Our newly-launched playspace model allows parents and children to learn together, with caregivers practicing the skills that spur brain development while receiving immediate feedback and support from early childhood specialists. Our program has a lasting impact on children, families, and communities, and we hope you’ll join us to move this important work forward!


About the Position

Program Coaches deliver The Children’s Storefront’s early childhood program to families across Harlem, New York City, and beyond. Coaches lead in-person group sessions that support caregivers in developing “serve and return” skills (training in our model will be provided). Coaches provide positive feedback to caregivers, and provide insights into the science behind how children’s brain architecture can be built through play and responsive interactions. Coaches also serve as ambassadors for The Children’s Storefront, engaging in outreach activities to promote the program and connect with new families.

Coaches employ a hybrid model – spending part of their time working remotely and part of their time in-person at our playspace in Harlem – and work 35 hours per week. This will include weekends and potentially early evening hours in order to accommodate family schedules; exact schedules will be determined in consultation with the Program Manager. Coaches must be based in New York City. We are specifically seeking candidates that speak both English and Spanish to help us expand our Spanish-language programming. The salary for this role is $55,000/year.


Primary Responsibilities

Administrative Work 

The Coach is responsible for the administrative work necessary in order to deliver high-quality, community-centered programming that is reflective of our organizational values and helps to achieve our strategic goals.

  • Track attendance in classes over time, as well as important observations, assessments, etc.
  • Respond in a timely manner to all data requests concerning performance, family engagement, and other programmatic queries
  • Support communications to caregivers, including sending attendance reminders and other general check-ins via email or phone
  • Complete light cleaning and tidying of the playspace after all in-person sessions, including cleaning toys and other sessions materials

Program Delivery

The Coach leads our in-person classes, providing guidance to caregivers on early childhood brain development.

  • Plan weekly curriculum, including activities and focus areas; collaborate with program team to determine monthly themes for sessions and new approaches to support caregivers’ skill development
  • Deliver program content and explain the research and science behind early childhood brain development in an accessible, engaging way to support the development of responsive parenting skills
  • Work to establish trusting relationships with all families, grounded in anti-racist practice, a community orientation, and a personalized, reflective approach that supports the needs of each caregiver and child
  • Engage in community building with families and creating space for shared reflection, support, and learning
  • Engage in outreach activities – including tabling, canvassing, presentations, digital outreach, and other tactics – in order to boost attendance for all sessions
  • Collaborate with coaching team and Program Manager to continuously improve upon and refine TCS’ program based on observations, newly identified best practices, and caregiver feedback



A minimum of a high school diploma or GED is required, along with at least two years of professional experience in direct work with families and young children. Additional education or experience in early childhood education or early intervention is preferred. 

As The Children’s Storefront is in the start-up phase, coaches should be creative problem-solvers, adaptive and flexible, and highly organized. We seek candidates who are self-motivated and are strategic in their time management. Above all, Coaches should be deeply invested in the community and should approach their work with curiosity, a growth mindset, and a passion for supporting families. Candidates who are bilingual (English/Spanish) are preferred.

The Children’s Storefront serves a diverse and evolving neighborhood. Candidates should view this as a source of strength, and should enjoy building authentic, trusting relationships with those who may hold identities or have lived experiences that differ from their own. Further, as an organization centering justice and racial equity, candidates must be committed to the ongoing individual work that anti-racist practice requires of us. 


Our Benefits

  • 100% employer-paid premiums for health, dental, and vision insurance for individual employees (with generous options for spouse/family coverage)
  • Flexible spending account
  • Ample paid time off, including 15 holidays, 10 sick days, and 15 vacation days
  • Professional development funds for each team member, along with regular team training opportunities
  • Hybrid work schedule – team members work remotely part of the time, and spend the rest of their time in our office in Harlem, NY

How to Apply

Application Instructions You can apply via email. Please send your resume and cover letter to with the subject line “Program Coach - Your Name”. Your cover letter should be no more than one page in length, and it should detail how your experience positions you for this role and why you are invested in early childhood work. Applications without a cover letter will not be considered. Because of the volume of applications we receive, we will not be able to respond individually to each applicant. We will only contact you if you are selected for an interview. We are a small team, and appreciate candidates refraining from calling us to enquire about their application. The Children’s Storefront recruits, employs, trains, compensates, and promotes team members without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law. All are encouraged to apply.  

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

Job expires in 38 days.

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