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26 Jul 2022

Full-Time PROGRAM ASSISTANT II – Enrollment Services

LWTechHR – Posted by LWTechHR Kirkland, Washington, United States

Job Description

PROGRAM ASSISTANT II – Enrollment Services

Job ID: 11418

Location: Lake Washington Tech

Full/Part Time: Full Time

Regular/Temporary: Regular

About The College

Located just outside of Seattle, WA, Lake Washington Institute of Technology (LWTech) was founded in 1949, and is the only public institute of technology in Washington State, that provides students with the latest cutting edge skills relevant to today’s workplace. LWTech offers ten applied bachelor’s degrees, more than 40 associate degrees and 93 professional certificates, in 43 areas of study, including STEM-focused programs in Science, Technology, Engineering, and Math.

LWTech serves the Eastside and is located within the city of Kirkland, which is situated on the eastern shore of Lake Washington. Kirkland is home to companies such as GoDaddy, Google, Astronics and EvergreenHealth, and the college is within minutes from Microsoft and Nintendo.

https://www.lwtech.edu/about/our-story/mission/

Job Summary:

Perform a variety of technical and office support duties within the enrollment services office. Maintain data and develop reports using the student information management system, registration systems, desktop software applications, and other computer based tools. Support all admissions functions; maintain program enrollment process to assure accurate seat availability data for programs; receive and process admissions applications and posts transfer credits to student records as assigned Apply knowledge of modern office procedures and systems to provide excellent customer service to students, faculty, and staff. Work is performed under general supervision. This position reports to the director of enrollment services.

Essential Functions:

• Support technology based office initiatives such as monitoring online services, processing electronic forms, inputting data in the student information management system, using shared electronic files, etc.

• Coordinate and schedule established office and system reports; create ad hoc reports as needed; collect, select, classify, and compile data from multiple sources and make summary reports as required; assist in data analysis and reporting trends

• Process records requests including transcripts, academic records, and other official files

• Provide excellent customer service via phone, email, chat, and in person

• Add, drop, and withdraw students from classes; perform registration activities at the office counter and online using appropriate technology

• Perform a variety of activities associated with office operations requiring initiative and independent judgment such as verifying enrollment in response to requests from funding agencies and loan processing agencies, researching unpaid enrollment, and responding to student requests

• Input grades using the student information management system for end of the quarter grading

• Initiate routine correspondence, reports, and other similar matters as required

• Assist with development of office procedures; maintain written record of office procedures

• Apply specialized knowledge of particular facets of the registration and admissions functions

• Accomplish all duties necessary to relieve supervisor of office details and/or routine administrative matters

• Perform a variety of related clerical duties in line with contemporary office procedures and practices, college procedures and practices.

• Exercise some independence of action in routine administrative matters, preparing correspondence, handling inquiries from prospective, current, and former students, employees, and other parties, and other matters of similar complexity in a tactful, pleasant and thorough manner.

• Handle a broad scope of confidential information

• Regular and satisfactory attendance and punctuality

• Other related job duties as assigned

Diversity Statement

LWTech is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its staff and faculty. We serve a student population of 6,500 that come from a variety of backgrounds. We strongly value diversity and are working to improve access and successful educational outcomes for all students. We are actively seeking applicants that will help to balance our employee workforce to align with our students and community. Questions regarding the College’s commitment to diversity and our campus culture may be directed to Human Resources. For more information on our Equity, Diversity, Inclusion Council, please click on the https://www.lwtech.edu/about/diversity/edi-council/

Pay, Benefits & Work Schedule

Compensation & Work Schedule

Initial salary placement is $3,480 per month; salary placement for current classified employees is per the classified bargained agreement

Benefits

Medical, Dental, Vision, Life, Disability and other insurance benefits are provided as currently administered under Public Employees Benefits Board, State Retirement Plan and a Deferred Compensation Plan; sick leave accrues at 1 day effective upon employment and vacation accrues at 12 days (up to 23 days) per year. We also offer 13 paid holidays effective upon employment and 4 paid personal days after successful completion of the probation period. Full time, classified employees have access to bereavement leave, employee assistance program, free tuition, reduced childcare costs at our Early Learning Center, reduced Bus Fare, professional development opportunities and more! For further details on the benefits offered at LWTech, please visit: https://www.lwtech.edu/about/human-resources/benefits/

Application Requirements

• Online application

• Current resume

• Cover letter

• 3 professional references (please submit as a PDF or Word Document in the “Attachments” section of the application)

• Responses to the supplemental questions included in the online application process

To be considered for a position you MUST submit a complete online application form, resume, cover letter, responses to the supplemental questions included in the online application process.

Conditions of Employment

• Proof of COVID-19 vaccination status or documentation of eligibility for a reasonable accommodation under a religious or medical exemption

• Official transcripts/certifications will be required upon employment

• Other conditions that may apply will be detailed upon the offer of employment

• Job offers are contingent upon successful completion of background/reference checks

Physical Requirements

Ability to perform range of physical motions; lifting and carrying; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; and traversing up and down stairs.

Disability Accommodation

LWTech follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment

• Ability to read and verify data and prepare various materials

• Ability to exchange information on the phone or in person

Eligibility to Work

If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work

EEO Statement

Lake Washington Institute of Technology is an equal opportunity employer. Women and minority groups are strongly encouraged to apply. Lake Washington Institute of Technology does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status or Vietnam-era veteran status in is programs and activities. Questions regarding the College’s Affirmative Action Policy may be directed to the Meena Park, Vice President of Human Resources, Affirmative Action Office/Title IX Coordinator, (425) 739-8212.

Jeanne Clery Statement

Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College’s commitment to safety and security on campus, Lake Washington Institute of Technology(LWTech) reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. LWTech’s Annual Safety Report (ASR) is available online at www.lwtech.edu/about/campus-safety/.

To obtain a paper copy of the report, please visit the LWTech Safety Department located in the East Building at 11605 132nd Avenue NE Kirkland, WA 98034.

Sexual Misconduct

Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete this form.

To apply, visit https://apptrkr.com/3284097

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Job Types: Full-Time.

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