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18 Jan 2024

Full-Time Probation Services Case Manager- Therapeutic Court Unit

Clark County Human Resources – Posted by Clark County Human Resources Vancouver, Washington, United States

Job Description

Job Summary

Great Place to Work

Our Probation Services team is currently looking for a Case Manager to join a dynamic and innovative group of team members working in a Probation Services Case Manager classification.

In District Court, we strongly believe in the value and the power of diversity, equity, and inclusion. We are committed to making them central to our mission and vision as we serve our community and each other.
We celebrate diversity, because it brings innovation and offers unique perspectives and learning opportunities.
We are intentional with advancing equity, because it allows all of us to achieve great things while honoring individual uniqueness.
We champion inclusion, because when we belong, we are free to be our genuine best selves and build meaningful partnerships.
Qualified candidates from all backgrounds are encouraged to apply.

What’s in it for You?

At District Court, we carry out our mission of serving the people of Clark County with commitment to excellence. We are passionate about creating an inclusive work culture that celebrates and promotes diversity and belonging. Find your calling with us!

• Our employees participate in various internal focus groups and workshops dedicated to process improvement and innovation. This gives us a voice in how we accomplish great things in service to our community.
• We also celebrate our achievements and create happy moments because we value personal wellbeing. Having fun matters!
• Our workforce leads a Diversity, Equity, and Inclusion Employee Council. This gives us opportunities and empowers us to leave a mark in the world in specific and profound ways.
• We are an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please visit here.
• We provide additional compensation for employees required by their positions to use a second language in the course of their responsibilities. Employees certified to provide bilingual services receive an additional pay premium of fifty dollars ($50.00) per pay period.
• We offer a hybrid remote work schedule upon completing fifty percent of the probationary period (currently with up to two remote days per week).

This position is represented by Local 11 – OPEIU (Office and Professional Employees International Union, AFL-CIO).

Serving in a Probation Services Case Manager capacity, you will be responsible for performing case manager work in probation with a team of case managers in the Therapeutic Court Unit. Some of these duties include interviewing, counseling, and investigative work with offenders. Responsibilities will include conducting risk assessments, collection of urinalysis, client reporting, filing probation violations, creating case plans, and using a case management system. Specifically you will be responsible for providing case management work in a variety of Therapeutic Court units.

Daily contacts are made with offenders, office staff, court and law enforcement employees and collateral agencies. Purpose of contacts is to provide, clarify or obtain facts or information directly related to the work being performed. Assessment, training and counseling offenders is a substantial element of work in this position. Case Manager will be a member of the Therapeutic Court team and attending staffing, court and events supporting the program.





Education and Experience:

This positions requires a Bachelor’s degree; and a combination of experience and specialized training which includes a minimum of one (1) year in criminal justice, counseling, or supervision of offenders.

Any combination of training and experience that would provide the required knowledge, skills and abilities will be considered.


Success in this position requires:

  • Knowledge of principles and practices of probation practices and techniques, which includes: counseling and interviewing offenders, facilitating classes and groups, community resources, use of drug testing instruments and collection, and understanding offender barriers.
  • Knowledge of Therapeutic Court models and evidence based programming
  • Understanding of the principles of evidence-based practices in offender supervision and importance of data driven decisions.
  • Effective communication, collaboration, and conflict resolution skills and ability to form professional relationships and networks that support the Court’s operations.
  • Innovative mindset and ability to seek efficiencies in all processes and department’s resources.
  • Ability to interpret and explain policies, procedures, laws, and regulations.
  • High degree of self-motivation and initiation and ability to make independent decisions using sound judgement.
  • Experience with maintaining confidentiality of restricted information and private records, and effectively handling sensitive matters.
  • Ability to advance organizational strategic initiatives that promote diversity, inclusion, equity, and social justice.


Selection Process:

Application Review – Incomplete applications will not pass the review; attaching a resume or referring to a resume does not substitute for a completed application.  Candidates will be evaluated based on the content of their applications and those deemed most qualified will be invited to participate in the remainder of the selection process.

Cover Letter (Pass/Fail) – In addition to the Clark County application, applicants must submit a cover letter detailing their experience in probation or the criminal justice field; or be able to explain and demonstrate transferrable skills and experience as it applies to the position. Cover Letter must be added to the Documents section of My Application.  Please include the Recruitment Number in the file name (i.e., Cover LetterXXXXXX.doc). Applications that do not include a Cover Letter will not be considered.

Transcript: Please provide a transcript providing proof of completion of a Bachelors Degree from your attended University.

Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement.  Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Background and Reference check: Must pass a background check and provide references, including verification of education. A Driver’s License is also required.



Examples of Duties

Examples of Duties

Duties may include but are not limited to the following:

  • Supervise and counsel offenders placed on probation by the courts.
  • Attend Therapeutic Court staffing with the team
  • Attend Therapeutic Court hearings and
  • Perform initial interview and screening of offender applicants including general records check, collection of needed information and consultation with departmental staff; conduct investigations; make evaluations, recommendations and referrals.
  • Monitor, verify and enforce compliance with court ordered conditions; make office appointments for report days; case management: maintain files and attendance records, write reports and compose correspondence, assess for client risk and needs, case planning, client reporting and caseload audits.
  • Provide liaison with courts, Prosecutor’s Office, Sheriff’s Office, defense attorneys, Therapeutic court team, and other criminal justice agencies and the public.
  • Monitor UAs and administer related testing instruments; interpret test results.
  • File probation violations when clients are not in compliance with probation conditions.
  • Testify in court as required.
  • Assist other staff and perform related work as assigned.



Salary Grade

Local 11.9



Salary Range

$30.44 – $41.09- per hour


For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:


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Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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