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6 May 2022

Full-Time People Operations Manager (HR Generalist)

Musicians On Call – Posted by MusiciansOnCall Nashville, Tennessee, United States

Job Description

Musicians On Call (MOC) brings live and recorded music to the bedsides of patients in healthcare facilities across the country. The People Operations Manager is a full-time, non-exempt position responsible for managing all of MOC’s Human Resources activities and initiatives. This position will report to the Vice President of Operations and will be based out of Nashville, TN.


We are looking for someone who will:

  • Actively collaborate with MOC’s Professional Employer Organization (PEO) to ensure that MOC follows best HR practices and operates in a legally compliant manner
  • Work with the VP of Operations to enhance the organization’s overall HR strategy
  • Act as the point person for compensation, benefits, etc.
  • Ensure that payroll is submitted accurately and on time
  • Aid leadership in making MOC a best place to work by gathering and incorporating employee feedback
  • Oversee and regularly evaluate the employee performance review process 
  • Assist in managing the Diversity, Equity and Inclusion Task Force, which includes planning quarterly staff education seminars, strategizing new diversity initiatives, and ensuring that MOC is on target to meet its strategic plan goals
  • Lead and expand MOC’s professional development program
  • Assist with performance management
  • Manage staff and intern recruitment, onboarding, and offboarding processes
  • Update the employee handbook annually and communicate any policy changes to the staff
  • Maintain employee files in accordance with the document retention policy
  • Assist with MOC’s insurance renewals 
  • Manage team celebrations and assist with annual team retreat planning
  • Other duties as assigned


 Minimum Qualifications Required:

  • Excellent communication skills, both written and verbal 
  • Disciplined self-starter who can set and achieve goals with a passion for and interest in learning more about the nonprofit and HR world
  • Ability to handle confidential information in a discretionary manner
  • Can prioritize projects, meet deadlines, manage several projects simultaneously, and work well under pressure
  • Commitment to our organizational values and to diversity, equity, and inclusion (visit for more info) 
  • Cultural awareness and sensitivity
  • Must be extremely detail-oriented
  • Ability and willingness to travel as needed
  • Comfortable working with different technology platforms, HRIS experience a plus
  • SPHR or other HR certifications are a plus 



  • Bachelor’s degree or higher preferred 
  • Minimum of three to five years experience in Human Resources


What we offer:

  • Healthcare Plan (medical, dental & vision) – The entire employee-only portion of the monthly premium is paid by MOC starting day one of employment
  • Opportunities for performance bonuses
  • Flexible work hours and a hybrid workplace
  • Generous paid time off, including paid parental leave, vacation time, sick days, floating holidays, and company holidays
  • Wellness bonuses
  • Access to voluntary benefits such as life insurance, and short-term and long-term disability insurance
  • Retirement plan (401K), HSA, FSA, and commuter benefits
  • Employee Assistance Program with free counseling
  • Professional development opportunities
  • And much more!

How to Apply

To apply, please fill out the form at We will only be reviewing applications, resumes, and cover letters submitted through the form. Please do not email your resume and cover letter to us. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Types: Full-Time. Job Tags: healthcare, human resources, music, and nonprofit.

Job expires in 22 days.

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