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15 Oct 2021

Full-Time Overnight Residential Advocate – Valley Place

Friendship Place – Posted by Friendship Place Washington, District of Columbia, United States

Job Description

Eligible for Sign-On Bonus! Please see details below.


About Us:

Friendship Place is nonprofit organization, serving the Washington, DC region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community.  Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond.  Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy. We have established a national presence and are known for sharing best practices in the field.


The position provides support to participants in bridge housing who are transitioning from homelessness to permanent housing. The bridge housing model seeks to stabilize participants and coordinate with external providers to house participants within 90 days. The Valley Place approach embraces a Housing First model and philosophy. The Residential Advocate works to empower participants to rebuild their lives, relying on their own strengths, and using wraparound resources in a holistic, participant-driven process.

Shifts Available: 

Monday – Friday 9:30 PM – 7:30 AM

Wednesday – Sunday 9:30 PM – 7:30 AM


  • Provide supportive services to individuals experiencing homelessness with serious mental illnesses, addictions, medical concerns, etc.
  • Deliver face-to-face contacts to participants, and work in conjunction with case managers and external providers
  • Demonstrate empathy and flexibility in responding to participants’ needs and requests fostering wellness and independence
  • Engage participants and assess individual needs, preferences, and strengths
  • Monitors the residents, units, and grounds of Valley Place at all times to ensure the security and safety of each resident.
  • Provides appropriate oversight of the participants at the bridge housing site and enforces program policies.
  • Provides de-escalation services to the participants as needed and to ensure safety and well-being of all staff and residents, in conjunction with other staff and on-site security.
  • Assists in the planning and organization of site-based programming and recreational activities and events for individuals at Valley Place.
  • Reports unusual incidents to the appropriate parties and writes unusual incident reports.
  • Reports observations to case management staff to support the participants in progressing towards goals.
  • Performs weekly and as necessary inspections of units.
  • Distributes food during meal services and discards waste.
  • Participates in multidisciplinary meetings and regular supervision
  • Complete progress notes and all mandatory paperwork within required timeframes (48 hours for case notes, 24 hours for unusual incidents)
  • Maintain participant’s electronic records in the Housing the Homeless database
  • Attend professional trainings and conferences as needed
  • Perform all other duties as assigned.

Background & Qualifications:

  • General knowledge of working in a homeless shelter or residential facility preferred.
  • Minimum high school diploma or equivalent. 1 year of experience working with vulnerable families and/or youth is preferred.


  • Understanding of adult rehabilitation services and a person-centered approach
  • Experience working with individuals experiencing chronic homelessness
  • Experience with addictions, mental health, and co-occurring disorders
  • Strong written and verbal skills
  • Ability to work in a culturally diverse environment
  • Ability to work well under pressure
  • Ability to work as a team player
  • Strong commitment to mission, including racial equity and social justice

Physical and Environmental Requirements:

Position will operate in a site-based service environment. Program participants live on site in apartment style accommodations, and employees will provide both in home and office-based services. Some services may be provided to participants in the community on an as needed basis. Employee must be able to sit for extended periods of time with repetitive motion and positions. Employee must be able to operate a motorized vehicle. Some lifting may be required (up to 20-25lbs)
Background Checks:

The selected candidate will be required to pass a criminal history background check and/or fingerprinting including FBI, and Metropolitan Police Clearance and additional screenings.

Direct Reports:

Indirect Reports:



Specific Requirements:

Must have his/her own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.) and the employee must have a valid driver’s license.

Other Details:

  • New Hires (Sign-on Bonus – $1,500.00 total)
    • $500.00 to be paid at the successful completion of the six (6) months introductory period.
    • $1,000.00 to be paid at the successful completion of the twelve (12) months period (i.e., one year anniversary).
    • A sign-on bonus is being offered to new employees; however, restrictions apply (see HR for details)
  • Application Deadline: This job is open until filled, or the hiring manager determines that they can no longer accept applications.
  • Compensation: The hiring pay range is between $16.45 – $19.07 per hour.  Depending on the position, the starting hourly pay rate or annual salary is based on a step system.  A candidate’s starting pay determination is made based on meeting the basic position requirements, and current completed education, credentials and/or work experience.  Please Note: The step system is set and not open to pay negotiation.  Before moving forward in the selection process, interested applicants are encouraged to discuss starting pay eligibility with the Human Resources (Talent) Department.
  • Benefits:  We offer an excellent benefits package including low cost health insurance, employer paid dental, vision, short and long term disability, life insurance, 403B matching, 15 days of vacation during 1st year of employment, sick leave, and much more!
  • COVID-19: Effective September 19, 2021, the District of Columbia (DC) mandates COVID-19 vaccination for government employees, contractors, interns, and grantees.  As a DC government contractor, we comply with this mandate by ensuring that all employees are in compliance with being vaccinated or have an approved exemption.  If you would like to proceed with completing an employment application, it is with the understanding that Friendship Place complies with the DC COVID-19 vaccine mandate.  We appreciate your interest in joining the Friendship Place team.
  • Location: Valley Place, 1355 Valley Place SE, Washington, DC 20020
  • Interview Process:  Phone screening, Panel style interview, Program Visits, Final Interview
  • Website:

Friendship Place is an Equal Opportunity Employer.

How to Apply

Please complete our online application available on our website

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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