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18 Nov 2020

Full-Time Operations Specialist

Premier Talent Partners – Posted by Premier Talent Partners Anywhere

Job Description

Premier Talent Partners is seeking an Operations Specialist to join our client’s financial services company in Tempe, AZ. This position is primarily responsible for entering data, performing quality control for client profile setup requests in the Automatic Clearing House (ACH) Processing System, and assisting in any of the daily tasks in Electronic Payments Operations that fall within the user’s permissions. This position is 100% remote and is open to nationwide candidates!

PLEASE NOTE: During the application process, you will be required to create a profile in Premier’s talent platform, Ajna. Once your profile has been reviewed, you will be matched with specific jobs.


  • Ensure that processes and files comply with NACHA and other related regulations
  • Provide back-up in various areas of Operations as needed or assigned
  • Process of Incoming and Outgoing ACH files
  • Monitor ACH Originations through various platforms and the origination risk/exposure settings
  • Process ACH exceptions/messages, ACH Returns, Reversals, NOCs, Death Notices, and Reclamations
  • Collaborate with customers and/or internal business partners on ACH issues
  • Provide direct phone and email support for ACH Operations, using effective communication skills to assist internal business partners, corporate clients, and other Financial Institutions
  • Research and resolve internal/external and client requests for all ACH account payment claims and disputes
  • Support the team in meeting daily deadlines
  • Work autonomously to perform routine responsibilities with limited supervision


  • ACH Experience preferred yet not required
  • Prior Financial Services, bank operations experience preferred
  • Knowledge of the Payments Industry is a must
  • Strong time management skills, ability to prioritize tasks, and proficiency at multi-tasking
  • Able to understand and analyze large amounts of data, NACHA format preferred
  • Proficiency in MS Office Suite, Outlook, and Intermediate to Advanced Excel skills
  • Able to learn and comprehend new system processes
  • Reliability, flexibility, professional etiquette, and sound judgment are important
  • Willingness to attain product knowledge
  • Must be a team player with excellent communication/customer service skills
  • Strong analytical, critical thinking, and problem-solving skills
  • ACH PEP+ knowledge a plus


Premier Talent Partners is a recruitment firm specializing in the areas of contract/temp, temp-perm, permanent and payrolling needs across all industries, supporting equitable hiring nationwide.

Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

How to Apply

To be considered for this position, please register here in our proprietary system. From there, you will be able to synch up with your Candidate Success Manager who will help you optimize your profile and assist you through the job search process.

Job Types: Full-Time. Job Tags: #OperationsSpecialist, #Ops, operations, and Specialist.

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