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8 Dec 2021

Full-Time Operations Officer

Vjollca – Posted by Vjollca Boston, Massachusetts, United States

Job Description

John Snow, Inc., a leader in the field of international public health, is currently recruiting for an Operations Officer (OO) to work with the Operations Manager and
Chief Operating Officer in Boston, MA. The Operations Officer will be responsible for administrative and operations corporate support across all divisions of JSI
and World Education (WEI). They will be based in Boston, and may be expected to travel domestically and/or internationally.


  • The Operations Officer (OO) will work with the Operations Manager and COO to streamline and refine corporate resources, policies and systems, and participate in working groups as needed. The OO will liaise with HR, Accounting, Administration, IT, Communications, and Division Leads. Cross-operations issues include:
  • Assisting with policy and manual revisions
  • Developing a project risk assessment tool
  • Assisting with development of the annual operations work plan
  • Support JSI/WEI’s Accountability and Fraud Management Program which includes, but is not limited to:
  • Reviewing and triaging initial reports of potential fraud
  • Supporting fraud response teams as needed
  • Following up on open cases in the EthicsPoint Case Management (EPCM) system
  • Editing draft reports to the Office of Inspector General (OIG) as needed
  • Support registration and regulatory requirements for JSI/WEI’s field offices
  • Assist with developing and refining registration-related resources-Support the Country Operations Database
  • Assist with collecting and organizing commonly-requested corporate information used in corporate capacity / due diligence assessments, and support proposal and project teams (e.g., drafting written responses)
  • Other duties as assigned


  • BA in a related field; minimum 2-4 years work experience
  • Strong writing skills;
  • Strong interpersonal and cross-cultural communication skills;
  • Ability to work well as part of a team;
  • Strong time management, task prioritization, and organizational skills;
  • Working knowledge of Microsoft Excel, Word, PowerPoint, Google Apps, and other software programs;
  • Ability to travel up to 10%

How to Apply Officer

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 60,000 - 80,000.

Job expires in 41 days.

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