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12 Aug 2022

Full-Time Operations Associate (Finance/HR)

Tenzo – Posted by Margarida London, England, United Kingdom

Job Description

📍 Location: London (Hybrid Remote)
🕛 Job type: Full time

Who we are

Tenzo is an analytics and AI forecasting platform with the mission of making restaurants as successful and sustainable as possible.

We are at the beginning of our growth with customers in 20 countries and 3 times as many signed locations as we were in 2021. We’re looking to supercharge this growth, getting real-time data into the hands of restaurant teams to make them more successful.

Using advanced analytics and big data techniques, we improve performance across a restaurant’s operations, focusing on labour optimisation, customer experience, and accurate demand forecasting.

We are backed by Techstars and leading Silicon Valley venture capitalists and this is an epic opportunity to be part of a fast-growing, exciting start-up with a huge amount of growth potential.

Diversity and Inclusion

Tenzo is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.

About the role

You will work closely with the Chief of Staff and our founders on different parts of the business: from product development to operations, strategy and data analysis. This means you will have a broader view of Tenzo and the ability to generate integrative insights as we grow.

You will be involved in project management for our Innovate-UK projects and will be our internal champions for different internal tools: Xero, Salesforce, Chargebee etc.

Your mission

  • Projects and Metrics
    • Provide decision support and participate in business-facing projects
    • Work with cross-functional teams, providing impactful analytical insight
    • Identify and manage metrics that drive the business
  • Financial planning and analysis
    • Work with datasets to build financial models with multiple scenarios for evaluating agreements and decisions.
    • Support the business plan, annual budgets, and forecasts.
    • Assist in monitoring financial performance vs. forecasts.
  • Reporting and Accounting
    • Assist with the day-to-day financial and accounting operations of the various business units.
    • Support timely and accurate financial reporting of both local statutory and tax requirements.
    • Support balance sheet review and governance processes.

About you

  • At least 2 years of demonstrated experience in data-driven decision-making and sound business judgement through strong analytical thinking and experimentation (e.g. consulting, banking or startups)
  • Ability to wear-multiple hats
  • Experienced in setting up process improvement tools
  • Self-starter, innovative, and an analytical thinker. Your organisational and analytics qualities should be able to take our current manual processes and help streamline/automate them.
  • Knowledge & experience in operating Financial and Accounting systems – budgeting and reporting
  • Proficiency in Powerpoint and Excel (or Google Slides / Sheets)

Work perks and benefits

Tenzo is committed to improving the general well-being of our team members. As our ‘Passionate about our people’ value states: we aim to create a supportive and diverse environment for our people to grow. Working as part of a small team, you will benefit from a level of responsibility from the get-go. We also commit to a dedicated time for personal development and clear career progression in an exciting time of growth and development of the company.

  • 💻 Tenzo Swag
    We’ll hook you up with workstation perks, Macbook and all software needed on your first day!
  • 🏡 Work from Home
    You’ll receive a £75 work from home set up budget, which renews every year
  • 🕰️ Flexible Working
    We follow a hybrid working model, 1 day in the office and the rest is flexible
  • 📈 Stock Options
    Eligibility to our stock options program
  • 💰 Pension
    ESG pension scheme
  • 🚇 Office Location
    WeWork Marylebone – North West House, 119 Marylebone Rd, London NW1 5PU
  • 🍴Customer Lunches
    Every month we plan a team lunch at one of our customer’s restaurants!
  • 💗 Your Development
    Dedicated time for personal & professional development (we’re supportive of external L&D resources when needed) and monthly lunch and learns
  • 🌴 Annual Leave
    20 days of holiday (increasing to 22 after 1 year and 24 after 2 years tenure)
  • 🚀 Start-up Life
    Working as part of a small team, you benefit from a level of responsibility from the get go
  • 🥳 Socials
    Monthly events both in person and virtually!


Please note: exclusively no recruiter emails for this role. We have established recruitment partnership agreements in place and no need to work with additional recruitment partners at this time.

How to Apply

If you are interested in this position please apply for this job through our Careers Website

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.


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