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8 Jan 2021

Full-Time Modern Workplace Specialist

Colt Technology Services – Posted by Colt Technology Services London, England, United Kingdom

Job Description

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

The Role and Accountabilities

Reporting to the Market Consultancy Director; the Modern Workplace Specialist will contribute to Colt’s market position as a leading provider of connectivity solutions by transforming market knowledgecustomer perspectivesand leading-edge technical competencies into innovative ideas for market development.  In collaboration with the market development team, the specialist will consult with Colt partners (existing and new), analysts and customers to identify new technical solutions and joint value propositions incorporating voice and modern workplace services.  The Voice Specialist will enable incubation and co-creation to deliver compelling value propositions that demonstrate true business value, that lead to Proof Of Concepts and that result in future productized Colt product offerings.

Strategic Skills

  • 10+ Years’+ experience including a broad commercial acumen and market awareness in the Global Telecommunications eco-system.
  • A candidate who is up-to-date with customer ICT strategy, technology and policy and who can articulate competently the Modern Workplace market and the context of Voice solutions within the wider ICT environment, both to internal stakeholders, partners and end customers.
  • An awareness of the Partner eco-system in order to support the identification of new partners that can provide joint value propositions and an understanding as to how these are best brought to market
  • An Enterprise Architect mindset, knowledge of methodologies such as TOGAF, to guide the consulting and solution approach.
  • Commercial solution design including pricing, value proposition definition and governance compliance.
  • Commercial and product expertise to support joint value creation focused on business outcomes.
  • Developing and presenting the compelling business case both internally and externally.

Subject Matter Expertise

  • An expert in Modern Workplace solutions – Including Microsoft Collaboration products, but knowledge of Google/Amazon is also desirable.
  • An expert in traditional voice (ISDN, PBXs) and the customer transformation journey to the Modern Workplace and unified communications.
  • An expert in SIP Trunking, Modern voice Architecture such as SBC vendors, design and features.
  • Display high levels of expertise in the following products; Voice (IN & Out bound), Voice Infrastructure Technologies (traditional & Cloud), Modern Workplace and Contact Centre.
  • An understanding of IP networking and the interaction and implications of WAN Design on the Modern Workplace solutions.
  • Knowledge of wholesale voice, number porting, a software defined approach including APIs and Voice regulations.

Tactical requirements

  • A collaborative and open approach to working with different members within the Market Development team and with wider stakeholders within the business
  • Maintain a high degree of and thorough knowledge of all Colt products, services capabilities.
  • Maintain a high degree of and thorough knowledge of the Modern Workplace Eco-system
  • Develop a strategy to evolve the application and joint partner opportunities of the Voice offerings within Colt
  • Monitor competitor and market activity/trends and provide feedback in to Colt’s strategy and innovation business teams.
  • Critically evaluate 3rd Party partners and all Colt concerned departments to ensure solutions are relevant and within Colts ability to deliver.
  • Support contract construction and predict / overcome client concerns.
  • Meet and work closely with the partners and analysts to understand business objectives, needs, requirements and compelling criteria and best market practice.
  • Support the CCO organization including sales engineering teams to guide the release of new technology and solutions to the sales force.
  • Identify and quantify the associated gaps and risks within the strategy in conjunction with the Partner managers, and other supporting entities whenever appropriate.
  • Adherence to Colt governance processes, tools and sales methodology.

What you will need to succeed

  • Experience in solution consultancy and product co-creation
  • Proven track record of leading and operating within multi-partner teams
  • A thought leader and subject matter expert – Global telecommunications & competitive landscape.
  • Exceptional negotiation and influencing ability of digital transformation, voice and data architectural design.
  • Accustomed to engaging and presenting to influence at all levels.
  • Strong ability to convert requirements in to written documentation, proposals and Statements of Work for approval.
  • Excellent understanding of ICT challenges, technologies and the competitive environment.
  • Experience in working with international teams on longer term projects
  • Commercial Acumen – good understanding of pricing strategies, financial analysis methods and negotiation strategies

What we offer:

Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.

Some benefit examples are:
•Flexible working and relaxed dress code
•Two days annually to spend on volunteering opportunities
•Pension and insurance options
•Access to a virtual business school for on-going learning
•Business mentoring
•Discounts with local hospitality and retail providers

We strongly encourage candidates of all different backgrounds and identities to apply. We are committed to making Colt an inclusive and supportive workplace

How to Apply

Please send a copy of your CV to Anthony Anthony.Haley@colt.net (Please state that you saw the ad on pinkjobs)

Job Types: Full-Time. Job Tags: Specialist, Tech, Technology, telecoms, and workplace.

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