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23 Jun 2021

Full-Time Microsoft Dynamics Consultant – CRM, Customer Engagement

enVista – Posted by Sam_enVista Anywhere

Job Description

enVista is a leading global consulting and software solutions firm enabling enterprise commerce for the world’s leading manufacturers, distributors, and omni-channel retailers. enVista is uniquely positioned in optimizing supply chains by driving cost savings and unifying commerce to drive customer engagement and revenue. enVista’s ability to consult, implement, and operate across supply chain, transportation, IT, enterprise business solutions, and omni-channel allows mid-market and Fortune 100/5000 companies to leverage enVista as a trusted advisor across their entire enterprise.

enVista is currently seeking experienced professionals who can implement Microsoft Dynamics Customer Engagement applications (Sales, Customer, Service, Marketing, Field Service and Project Operations) for clients with skills in Dynamics 365 F&O (and integrations required between the two). Responsibilities will include planning, design, configuration, training, testing, and rollout support of solutions to support clients’ end-to-end business requirements.  We are currently seeking individuals highly versed in Customer Engagement module and F&O and possessing excellent client and communications skills.

What you will be doing:

  • Focus on delivery of CRM solutions, including Microsoft Dynamics Customer Engagement.
  • Provide functional skills of the solution and how to perform project tasks.
  • Use knowledge of this function to analyze clients’ needs and provide tailored solutions
  • Responsible for completing tasks and deliverables for CRM projects from design to deployment while providing knowledge transfer to enVista personnel
  • Work directly with clients to determine needs and develop tailored solutions
  • Conduct necessary research and analysis to support project and client needs
  • Perform work in compliance with enVista practices, policies and processes
  • Provide updates on projects to project managers and personal progress to Director
  • Develop knowledge capital and tools for delivering CRM services – coordinating with other enVista groups, as applicable
  • Complete assigned tasks according to project schedule and communicates status to Project Manager
  • Learn enVista implementation methodology and related deliverables

What you will bring:

  • Bachelor’s Degree or higher in Business Administration, Information Technology or related fields
  • 3+ years of Microsoft Dynamics Customer Engagement applications (CRM) product experience and processes along with experience in other MS Dynamics modules
  • 2+years involvement with Microsoft Dynamics 365 F&O
  • 4+ years of project experience and 2+ years of consulting experience
  • Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills
  • Experience with leading or participating in the gathering and documenting of business processes and requirements for the system with key business users
  • Creation of design specification documentation for the project including specifications for customizations, data migration, and system integrations
  • Experience with SDK and 3rd party tools such as XRMToolbox for administration of CRM system
  • Building and configuring CRM forms, views, dashboards and workflows
  • Schedules work to be done and follows up to ensure completion within the project schedule
  • Experience with Microsoft Suite
  • Professional certification in CRM or agree to achieve appropriate certification in agreed upon timeframe 
  • Expected travel up to 50-60%

Preferred:

  • Other professional certifications in related products or offerings
  • Skilled in functional design
  • Understanding of technical design and development
  • Experience with configuration and development of systems integrations
  • Experience with other Microsoft products (e.g., SharePoint, etc.)

Benefits of Joining enVista:

  • Comprehensive benefits package includes major medical, dental, vision, and more
  • Join a high-performance team with a great reputation for building elegant solutions for some of the largest and most well-known companies in the country
  • Get training and continued certification support, and a career path

How to Apply

Please Apply Here.

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: AX, CRM, D365, Dynamics, and Microsoft. Salaries: Not Disclosed.

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