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28 Apr 2022

Part-Time Membership Services Representative

ymcapkc Tacoma, Washington, United States

Job Description

Why Work for the Y?

The Y is a leading non-profit committed to strengthening our community by connecting all people to their potential, purpose, and each other. Working locally, we focus on empowering young people, improving health and well-being, and inspiring action in, and across our communities. By bringing together people from different backgrounds, perspectives, and generations, we ensure that we all have access to the opportunities, relationships, and resources necessary to learn, grow, and thrive.

Ignite your Passion, Live the Y Cause, and Join our Team!

As a Member Services Representative 2, you will engage Y members and guests in order to serve their needs and share information regarding membership programs, support new member enrollment, and assist with class registration. You will use your passion to serve others to help serve staff, members, guests, volunteers, and programs participants in person and over the phone.

If hired you will join a team of passionate leaders, focused on a highly satisfying customer service experience. You will be an important part of making an impact on the community you love. You will also assist the staff leadership team in reaching Annual Campaign goals through annual giving, major gifts, and/or endowment by telling the Y story and raising charitable dollars to fulfill the mission.

Are you a good fit?

  • You know how to give great customer service.
  • You have at least two years of customer service, sales, or related experience.
  • You have excellent written and oral skills.
  • You are comfortable with computers and office equipment.
  • You are proactive and know how to get things done.
  • You have a positive attitude and previous experience with diverse populations.
  • Able and willing to complete Child Abuse Prevention training on the first day and other online and in-person training as required.

Starting Rate: $14.49+ per hour, depending on qualifications

Hours: Part-time, up to 25 hours per week

Benefits: Medical/Dental/Vision benefits package, Retirement Savings Plan, Employee Assistance Plan (EAP), Life and Long Term Disability benefits, Paid Time Off (PTO), Extended Leave Plan (ELP), a family membership to the YMCA of Pierce and Kitsap Counties, training and professional education, YMCA program and merchandise discounts (up to 50%), employee referral bonus program, the opportunity to participate in a retirement savings plan and more!

Share this role online (there may be a referral fee*)

How to Apply

Please apply directly via the hyperlink to our application page! 

Job Categories: Equal Opportunities. Job Types: Part-Time.

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