Full-Time Membership Program Manager
The District Management Group (www.dmgroupk12.com) (“DMGroup”) partners with public school district leaders to help them improve student outcomes, operational efficiency, and resource allocation. School districts face a myriad of challenges – stagnant achievement results, budget crises, federal and state mandates, increasing accountability measures – and they need practical solutions that can be implemented quickly to get results.
The District Management Group was founded in 2004 with the goal of providing public school system leaders with superior strategic insights and practical solutions to the most common and pressing management challenges by combining educational and management best practices. DMGroup has become the trusted advisor to school district leaders across the country, helping them tackle their most important issues and achieve measurable results. DMGroup believes that leadership and management matter in our public school system. By helping strengthen and increase the managerial capacity of the people leading school districts, DMGroup contributes to the systematic performance improvement of the American public education system. DMGroup offers a broad range of services and products to school district members, including: 1) Membership services such as publications, conferences, and professional development sessions, 2) Project-based consulting services, and 3) Annual subscription-based technology solutions.
Through this combination of services, DMGroup works hand-in-hand with districts to produce tangible, sustainable outcomes. DMGroup is based in Boston with more than 40 employees and is experiencing rapid growth. Today, DMGroup member school districts serve more than 4.5 million students across 34 states. The District Management Group prides itself on its high rate of client satisfaction and success and having a talented team that is passionate about its mission.
To learn more about DMGroup, please visit www.dmgroupk12.com.
We are currently seeking a Membership Program Manager for DMCouncil, DMGroup’s membership community, to support ongoing program management and high quality experiences and benefits for our members. This is an ideal opportunity for a seasoned project manager with an interest in working in a mission-driven organization committed to driving transformational change in public education. The Program Manager is a team player who can successfully multi-task and is willing to roll up their sleeves to deliver superior results, committed to getting things right the first time with superior follow-through on tasks. S/he/they are a self-driven and inquisitive individual who enjoys learning and taking on new responsibilities and demonstrates flexibility in handling a variety of responsibilities with confidence and poise.
Membership program maintenance and management:
new member onboarding, renewal billing, member engagement tracking;
maintaining membership database in Salesforce;
updating membership growth and retention reports.
Member communications, outreach, and customer service:
prepare and deliver monthly member newsletter via HubSpot;
write, design and execute emails and physical mailings informing members of member resources and upcoming conferences and convenings. * Membership conference management and promotion:
venue research, selection, and contract negotiation;
creating and populating conference and convening registration sites;
working with Marketing function to develop promotional materials and execute attendee recruitment campaigns;
program content management; and
managing all logistics leading up to and onsite at conferences and convenings.
5-7 years of professional experience, preferably in roles with a focus on either program or project management
Experience in membership, subscriber marketing or conference management is a plus
Bachelor’s degree required
Proficient with MS Office Suite (Word, Excel, PowerPoint) and Google’s G suite, experience with Salesforce, HubSpot, Bizzabo, and Adobe Creative Suite a plus
Excellent written and verbal communication skills
Superior client-facing and customer service skills and aptitude
Exceptional project management and organizational skills
Strong attention to detail
COMPENSATION AND BENEFITS
This position offers a competitive salary and robust benefits including medical, dental, and retirement plans. More details can be provided upon request.
Please submit your resume and cover letter explaining your interest in DMGroup with your salary requirements.
How to ApplyApply here: https://www.indeed.com/job/membership-program-manager-7d9e4ca3940e5161
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