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2 May 2022

Full-Time Member Services Director

YMCA of Pierce and Kitsap Counties – Posted by ymcapkc Silverdale, Washington, United States

Job Description

Why Work for the Y?

The Y is a leading non-profit committed to strengthening our community by connecting others to their ultimate potential. We focus on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods.

Ignite your Passion, Live the Y Cause, and Join our Team!

Would you like to share your passion for customer service with others? Would you like to use your leadership and development skills to provide a great staff and member experience? As the Member Services Director, you will direct all aspects of membership for the branch including recruitment of new members, retention of existing members and supervision of the Welcome Center and Membership.

If hired for this position you will provide leadership and support for the internal and external member experience, create meaningful relationships that promote growth and development, and manage systems and processes to allow access and progression of the mission of the YMCA. You will also meet performance measurement through annual giving, major gifts, and/or endowment by telling the Y story and raising charitable dollars to fulfill our mission.

Are you a good fit?

  • I have a Bachelor’s degree and/or equivalent knowledge and experience in communication, business, or related field that includes supervision, fiscal management, program development, staff and volunteer development.
  • I love working with people.
  • I know how to give great customer service.
  • I am organized, proactive and know how to get things done.
  • I am comfortable on a computer.
  • I am excited to assist the staff leadership team in reaching annual campaign goals through recruiting campaigners, making personal asks and supporting branch events.

Starting Wage: $21.47+ per hour, depending on qualifications

Hours: Full-Time, 40 hours per week

Benefits: Medical/Dental/Vision benefits package, Retirement Savings Plan, Employee Assistance Plan (EAP), Life and Long Term Disability benefits, Paid Time Off (PTO), Extended Leave Plan (ELP), a family membership to the YMCA of Pierce and Kitsap Counties, training and professional education, YMCA program and merchandise discounts (up to 50%), employee referral bonus program, the opportunity to participate in a retirement savings plan and more!

Position Closes: When Filled

How to Apply

Apply directly via link:

Job Categories: Equal Opportunities. Job Types: Full-Time.

Job expires in 25 days.

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