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24 Jun 2020

Full-Time Maintenance Sales Representative

Adam Karlen – Posted by adam.karlen Marietta, Georgia, United States

Job Description

Date Posted: 2020-05-22-07:00

Location: CAG02: CCS-Marietta, GA 1800 Sandy Plains Industrial Parkway, Marietta, GA, 30066 USA

Carrier is a leading provider of HVAC, refrigeration, fire, security, and building automation technologies. These high-technology products and services enable modern life by delivering efficiency, safety, and security across several platforms!

As the Maintenance Sales Representative you will be responsible for the growth of the reoccurring revenue account base. This account base is also known as service agreement customers. You will be responsible for selling reoccurring service solutions to both exiting customers as well as newly prospected opportunities, quoting, and collaboration with existing sales staff and administrative personnel.

This role is a great fit for you if you thrive in a fast paced environment, excel at building relationships, and have outstanding customer service! This is the ideal role for those that are ambitious and looking to grow their sales career with a leading HVAC Service organization.

Job responsibilities:

  • Demonstrated ability to prospect, research, and qualify potential customers utilizing Carrier’s equipment installed base, referrals, internal leads, directories and competitor sites.
  • Ability to secure 5 new weekly appointments through cold calling, utilizing internal relationships and social media.
  • Demonstrated ability to perform consultative sales.
  • Make effective sales presentations, conduct customer needs assessment, answer questions and objections in a proficient and responsible manner.
  • Ability to secure new customer maintenance agreements.
  • Utilize qualifying skills to increase quote-to-close ratio.
  • Ability to establish customer rapport and effective questioning techniques in order to identify prospect’s needs, budget, decision making process, timeline, and next steps.
  • Ability to promptly address customer objections utilizing sales techniques developed through sales training.
  • Ability to develop proposals to address customer’s needs in order to close sales. Ability to develop an active backlog to assure booking goals are consistently met.
  • Ability to perform site survey and facility walk through to identify equipment and site conditions.
  • Ability to plan and efficiently schedule appointments and manage personal time to assure maximum efficiency.
  • Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives and customer needs
  • Book service contracts.
  • Utilize applicable sales tools effectively (CRM, estimating software, etc.)
  • Collaborate with internal staff to deliver quality results

Education / certifications:

  • BA/BS degree w/2+ years service sales experience (not necessarily in the HVAC industry), consultative sales experience is preferable

Experience / qualifications:

  • Outstanding interpersonal skills
  • Advanced ability to multi-task in a fast paced environment
  • Superb team building and relationship building ability
  • Financial budgeting aptitude
  • Sustainable services advocate

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

How to Apply

Interested candidates may apply directly from the job posting by clicking the blue “Apply Now” button on the top left hand corner of the screen. Application Link:

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: engineering, HVAC, Maintenance, and sales.

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