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28 Oct 2021

Full-Time Learning Technology Support Specialist (Remote) – 210006R5

Cummins – Posted by Cummins Inc Nashville, Tennessee, United States

Job Description

We are looking for a talented Learning Technology Support Specialist to join our team! This position has the option of working remotely but Preferably based in the Nashville, TN area.

In this role, you will make an impact in the following ways:
• Troubleshoot Learning content course issues in current training by applying knowledge of browsers, players, and network configuration
• Train and support internal content developers on use of common content development platforms (e.g. Articulate 360, Adobe Captivate)
• Maintain technical, accessibility, and quality requirements for learning content.
Assist in system and software testing/certification.
• Provides support for end user inquires and data management needs. Uses company-defined tools to track and resolve issues and document solutions; escalates as needed.
• Supports system testing, documents test objectives, maintains test results documentation.
• Assists with the development and maintenance of business process documentation, user instructional materials and other reference materials. Facilitates the distribution of materials through defined communication channels

To be successful in this role you will need the following:
• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• Experience with testing courses in the enterprise Learning Management System (LMS), such as SABA to document found issues, and communicate with content developers

Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

How to Apply

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Job Categories: Equal Opportunities. Job Types: Full-Time.

Job expires in 6 days.

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