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3 Jun 2021

Full-Time Lead Voice and Collaboration Engineer (MS Teams/Skype for Business/M365)

TransUnion, LLC (Chicago, IL) – Posted by Anywhere

Job Description

What We’ll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.


What You’ll Bring:

  • 7+ years of experience in large-scale secured organization
  • Experience reviewing, translating, and speaking to user experience data, streams, trends, metrics, issues and maintaining detailed reports, and templates
  • Strong knowledge and demonstrated proficiency with Windows PowerShell, Microsoft Teams PowerShell, Skype for Business (on-premises) PowerShell, etc.
  • Strong and well versed with Enterprise IT, change management and ability to work on various quick-paced projects, timelines, etc.

We’d Love to See:

  • Strong technical knowledge of IP Networks, Ports, TCP/UDP Protocols, QoS, DSCP, Audio, Video, Application/Screen Sharing and Teams Chat Service.
  • Strong organizational skills, notetaking capabilities, and ability to take on multiple short- and long-term assignments while working on various activities and priorities necessary to meet objectives.
  • Exceptional troubleshooting, problem-solving and time management skills in quick-paced environment.
  • Flexibility to work late nights, evenings and weekends where required.
  • Flexibility to participate in on-call rotation and respond to phone calls, messages, and notifications.

Impact You’ll Make:

  • Be a member of a quick-paced team helping to drive Cloud Voice and Collaboration capabilities, solutions and procedures with Microsoft Teams, Microsoft 365, Phone System, Direct Routing, E-911, Audio Conferencing, Skype for Business with Enterprise Voice (on-premises) and Unified Messaging.
  • Support the solution, configuration, implementation, Voice and Collaboration capabilities, Enterprise Voice (on-premises), Unified Messaging and help with decommissioning legacy systems and services.
  • Troubleshoot and validate all services for Microsoft Teams, Phone System, Phone System features, Audio Conferencing, Skype for Business with Enterprise Voice (on-premises) and Dial-In Conferencing is functioning without issue.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

How to Apply

Job Types: Full-Time.

Job expires in 27 days.

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