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3 Mar 2023

Full-Time Lead Analyst, Relationship Management (Enterprise)

BNYMellonTA – Posted by BNY Mellon London, England, United Kingdom

Job Description

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world’s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” – 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We’re seeking a future team member for the role of LEAD ANALYST, RELATIONSHIP MANAGEMENT (ENTERPRISE) to join our GLOBAL CLIENT MANAGMEMT team. This role is located in LONDON (HYBRID)

What we do:

Global Client Management (GCM) positions BNY Mellon as a provider and partner of choice for the largest, most complex, fastest growing, and most strategic global client relationships. The team identifies major opportunities and drives growth and service delivery around “top of mind” strategic issues. Key to GCM’s success is delivering the entirety of BNY Mellon’s resources and capabilities across businesses and geographies, with a focus on growth and enhanced connectivity to the client C-suite and key influencers. The group is led by a member of the firm’s executive committee, who is also the Chief Growth Officer for the firm and reports directly to the Chief Executive Officer.


In this role, you’ll make an impact in the following ways:

The GCM Lead Analyst for the Nordics will play a pivotal role in shaping BNY Mellon’s most important client relationships in the Nordics region (Denmark, Norway, Sweden, Iceland, Finland), working closely with GCM’s Client Executives as well as regional and global leadership as they drive growth. Lead Analysts support the bank’s top client relationships. The Lead Analyst’s responsibilities will include:

  • Client management: Supporting specific client relationships in the region, being up to speed on key industry developments and client moves, mapping the client’s business at BNY Mellon, identifying areas of opportunity to grow the relationship, conducting research and analyses on key themes and supporting day to day interaction with the client as well as preparing ‘top of house’ meetings. The Lead Analyst will cultivate and leverage a strong network across lines of business (LOBs), distill key insights that progress our client engagement and commercial efforts and act as the Client Executive’s delegate internally with LOB and functional teams
  • Client projects: Managing specific client efforts with increasing independence over time, bringing together stakeholders from across the firm and/or the client. The Lead Analyst will be expected to help deliver concrete outcomes and output and communicate progress to senior leadership. Examples include helping to roll out a new client offering and supporting the completion of an RFQ to secure new business.
  • Client and Segment strategy: Understanding the “bigger picture” for key client relationships and segments and how BNY Mellon acts as a strategic partner, helping client executives and management bring relationships to the next level. This requires understanding the client’s strategy and our own, supporting major client initiatives and helping to drive high profile efforts to fruition.
  • Client administration: Owning client processes such as account plan updates, sales planning, and revenue recognition, and tracking progress against sales objectives. Also includes supporting client credit processes, KYC/AML activity and other regulatory requirements.

The role is built for growth: successful GCM Lead Analysts are expected to develop Vice President level capabilities over the course of their tenure. They are expected to build relationships with clients and across the Bank, continuously expand their industry knowledge, align actions with enterprise objectives, grow their project management skills, develop a strategic, commercial and solutions-oriented mindset, and enhance their presence and communication skills. They will be supported in this journey through formal and on-the-job training and with the help of an exceptional group of peers.


Opportunities for you:

As a member of the GCM team, you will be a key contributor to the Bank’s most significant client relationships. In doing so, you will work with our most senior sales professionals and have meaningful exposure to senior leadership of both BNY Mellon and our clients. You will have the opportunity to grow your skills, knowledge and experience across a wide range of competencies, from client management, to sales analytics, to business strategy. You will be given opportunities to take initiative to support the execution of key workstreams and independently drive them forward. You will build a strong foundation for a career in the financial sector and beyond.


To be successful in this role, we’re seeking the following:

  • A genuine curiosity for the broader financial services industry
  • Experience or demonstrated interest in the Nordics market
  • Fluency in a Nordic language: Swedish, Danish, Norwegian, Finnish or Icelandic
  • An ability to think strategically about market segments, geographies and client challenges and integrate insights into concrete aspects of the client relationship, across different areas of activity – from generating talking points for major meetings to escalating compliance risks internally
  • Strong analytical, presentation and communication skills with the ability to produce professional output in different formats; strong writing ability and an eye for detail are a must
  • Ability to grow within the role – develop stronger leadership and influencing skills; recognized collaborator by colleagues and clients
  • Experience in client service or building relationships with external stakeholders is a plus
  • Experience in the alternatives segment is a plus but not required
  • The ability to establish relationships with diverse individuals and working styles, in the context of a global company with colleagues from different cultures
  • Strong time management skills and the ability to work well under pressure with a track record of delivering against deadlines
  • Some project management experience preferred


At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:

  • Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
  • Bloomberg’s Gender Equality Index (GEI)
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score
  • 100 Best Workplaces for Innovators, Fast Company
  • Human Rights Campaign Foundation, 100% score Corporate Equality Index
  • CDP’s Climate Change ‘A List’

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

How to Apply


Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Norwegian; Swedish; Danish; Financial Services. Salaries: Not Disclosed.

Job expires in 9 days.

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