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18 Aug 2021

Temporary IT Technical Support Specialist – I (21-23695)

iris.chen@axelon.com – Posted by iris.chen@axelon.com Oshkosh, Wisconsin, United States

Job Description

IT Technical Support Specialist – I
Oshkosh, WI
5 Months

IT Technical Support Specialist.
Maintain team member’s trust in Digital Technology as a skilled technician, answering questions, troubleshooting, and repairing products. Will be working with inventory management, receiving new PC’s, getting ready for end user by installing software.

Must haves
1. Associates degree
2. Knowledge of installing software products on Windows and Apple devices
3. PC Hardware troubleshooting – being able to speak to vendor about repairs
4. Good communication and customer service skills – will be speaking with end users and vendors

JOB SUMMARY:
Will provide daily support and maintenance of designated global infrastructure environments. The role is expected to be able to perform support independently and resolve problems or fulfill requests with little supervision.
Within the technical analyst roles, team members will support a wide variety of departments and disciplines.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
These duties are not meant to be all-inclusive and other duties may be assigned.
• Assist with the day-to-day operations of the assigned global infrastructure area.
• Serve as a project resource on application and infrastructure project efforts representing functional
• Develop and increase technical knowledge and capabilities through formalized and on-the-job training, investing time to understand team/organization direction and very limited cross training.
• Provide knowledge sharing in the form of efforts such as writing knowledge articles, relationship development with other Information Technology (IT) staff and job shadowing.

MINIMUM QUALIFICATIONS:
• Associates degree in Computer Science, Information Systems, or equivalent, Bachelor’s degree preferred
• Two (2) or more years of experience in Information Technology, or in a related area.
• Ability to effectively communicate.
• Ability to work in a team environment.
• Strong organizational skills with exceptional follow through and attention to detail.
• Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
• Ability to work in a fast-paced environment where requirements are constantly changing.
• Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint,

How to Apply

Please share Resumes to Iris.chen@axelon.com to apply.

Job Types: Temporary.

Job expires in 58 days.

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